Relationship Manager: Debtor Management

5 days ago

Cape Town, South Africa Nedbank Full time

**Relationship Manager: Debtor Management**
- Requisition Number 137298
- Closing Date -13 December 2024
- Location-Plattekloof
- Job Family
- Sales And Services
- Career Stream
- Client Service
- Leadership Pipeline
- Manage Managers

**Job Purpose**
- We are looking for a **Business Manager: Debtor Management**to sell, service and manage the Nedbank Debtor Management (NDM) Portfolio in line with Nedbank's Relationship Banking Channel strategy and agreed targets. The debtor management suite of products would include Invoice Discounting; Factoring; Cash Solutions/Single invoice discounting; Export Factoring and Trade Finance.

**Responsibilities**:

- Grow the Nedbank Debtor Management book in line with budgets by building and maintaining client relationships
- Source new business by presenting Nedbank Debtor Management product opportunities to clients. (Invoice Discounting; Factoring; Cash Solutions/Single invoice discounting; Export Factoring and Trade Finance)
- Provide product expertise by delivering Nedbank Debtor Management solutions in line with Relationship Banking Channel strategy and budget
- Build and maintain client relationships through the undertaking of independent and dual visits with bankers based on client needs and related situations
- Build relationships with internal/external stakeholders by contributing to structured information sharing meetings
- Identify opportunities by collaborating with Relationship Banking Channel according to strategy
- Manage and monitor onboarding of new clients
- Monitor portfolios in line with credit limits and associated Management Information Systems to ensure that client expectations are met
- Ensure client expectations are met by liaising with regional and product teams. Monitor/manage outputs as per service level agreements to internal and external stakeholders.
- Collaboration with operations/audit within Debtor Management.
- Address operational and system challenges by managing client relationships and involving internal stakeholders to find solutions and resolve challenges.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (staff surveys).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank
- Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
- Minimum Experience Level
- Minimum 5 years relevant job-related banking experience preferable and high-level liaison essential.
- Must have Sales / Relationship management experience.

**Technical / Professional Knowledge**
- Business administration and management
- Business terms and definitions
- Change management
- Financial Accounting Principles
- Governance, Risk and Controls
- Principles of project management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Talent management
- Management information and reporting principles, tools and mechanisms
- Behavioural Competencies
- Building Partnerships
- Earning Trust
- Communication
- Customer Focus
- Business Acumen
- Planning and Organizing
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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