Junior Account Manager
3 weeks ago
The Account Manager will work closely with, and support the Sales Director in raising the company’s profile, maximise income through selling into the existing client base and contribute creatively to the continued growth and development of the organisation. The role will involve being the point of call for clients and internal support staff regarding critical client issues and commercial aspects of the account.
**Key Responsibilities**:
- This role will involve liaising internally and externally to manage specific customers and influence solutions
- Building relationships at all levels including board and executive within the accounts
- Identification and closure of sales opportunities within this account
- Internal and external management of account to ensure maximum commercial return
- It is expected that, as a minimum, you will deliver an agreed annual sales target for the named accounts
- You will be required to manage and co-ordinate all commercial aspects of the account on a daily basis, with a focus of driving sales and taking more of their IT spend
- On a monthly basis, you will report and forecast at the sales meeting and via the CRM the activity and opportunities that exists within your accounts
- It is expected that much of your time will be spent office based
- You will be in control of all contractual aspects of our relationship with the customer with the full support of the management
- Follow up on all outstanding quotes and AM queue in Cherwell
- Manage quotes for sales and account managers
- Updating of complete pipeline
- To assist Sales Manager with outstanding debt management where required
- Assist with Hubspot activities
- Execute on any sales and/or marketing related administration
**Key Requirements**:
- Outstanding verbal and written communication skills
- Excellent interpersonal and organisational skills
- Creative, practical and able to work effectively under pressure and to tight deadlines
- High level of computer literacy, excellent Excel skills required
- Strong commercial awareness in all areas
- Experience of working in sales within a software solution sales environment
- Demonstrate success in a similar role
- Deep knowledge of K8 or similar ERP system is compulsory
- Data management skills
- Attention to detail
**Competencies**:
- Customer focused
- Problem definition and analysis
- Business acumen
- Managing change and uncertainty
**Special Role Requirements**
A current SA driving licence is desired; overtime, travel and staying away from home will be a requirement.
**Company Info**
Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.
**Equal Opportunities**
KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.
- To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes._
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