Assistant Guesthouse Manager Franschhoek
8 months ago
**HJN Property management is based in Franschhoek, and is looking for a Assistant Manager**
The Assistant Manager is responsible for supporting the overall operations of a hospitality business, such as a hotel.
**The following are some typical job responsibilities and duties**
Supervising Staff: The Assistant Manager will work closely with the manager to ensure that staff are properly trained and motivated to provide exceptional customer service. They may also be responsible for scheduling staff, managing their workload, and delegating tasks.
Overseeing Operations: The Hospitality Manager will help manage the day-to-day operations of the hospitality business, including front desk operations, housekeeping, food and beverage service, and any other services provided to guests.
Ensuring Customer Satisfaction: The Hospitality Manager will work to ensure that guests are satisfied with their experience and that any complaints or issues are addressed in a timely and professional manner.
Maintaining Standards: The Assistant Manager will work to maintain high standards for cleanliness, safety, and customer service, ensuring that the business is in compliance with all relevant regulations and laws.
Training and Development: The Assistant Manager will help to develop and implement training programs for staff, with a focus on improving skills and knowledge to enhance guest experiences.
Requirements : Matric with relevant qualifications They should also be able to work under pressure, multitask effectively, and provide exceptional customer service. A degree in hospitality management or a related field is preferred. Driver’s license and own vehicle is essentials
Must reside in Franschhoek or surrounding area
- Updated CV with contactable references
- Tertiary Educational documents
- Written Reference Letters
- A recent presentable profile photo’s
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