Regional Artwork Process Specialist

1 week ago

Durban, South Africa Unilever Full time

Location: Durban
- MAIN JOB PURPOSE:

- Overview:

- Responsible for supporting the Global Artwork Process Manager in all facets of the packaging artwork process, including Design and Pack Image Albums, and in integrating the end-to-end artwork process across categories and category groups within the region for which they are responsible.
- This position will be responsible for a user community that consists of internal and external people, possibly spread across multiple geographic locations within a region, in a variety of functional responsibilities and permissions.
- JOB SUMMARY
- Ensure process discipline by conducting end to end artwork process training, including training on design and Pack Image Albums.
- Conduct BLUE training together with the artwork management system administrator,
- Provide governance across the region / sub-region regarding process compliance and facilitate on-going training sessions for new and existing artwork community members.
- Interface well with artwork community across all disciplines and represent the Global Artwork Process Manager when needed.
- Facilitate the creation of KPI reports, both scheduled and ad hoc.
- Support Global Artwork Process Manager as an interface with external vendors (e.g. PMAs, design agencies, printers) to ensure process compliance. Supply documentation and process training to external vendors as needed.
- Organize post-implementation meetings with all involved parties to review key projects and optimize the process - if applicable.
- Interface with Regional / Category Artwork Production Managers (if applicable) to collect current PMA performance information as required by Process Manager or IP.
- Work closely with the Artwork Management System Administrator to ensure that artwork community understands the relationship between the packaging artwork process and our global artwork management system.
- Maintain close network with other Regional Artwork Process Specialists to ensure consistency with processes, forms, etc. and to exchange experiences and ideas.
- Must have a good understanding of other cluster/categories so that support can be provided to other regions / categories when required.
- Works closely with the Artwork Production teams to understand KPI’s and recommend ways to improve artwork production KPI’s.
- Must be able to work across different time zones when required.
- Must have good analytical skills and attention to detail. Must be able to conduct root cause analysis with clear recommendations on how to resolve issues.
- Holding stakeholders within the artwork community accountable for process compliance regardless of reporting structure.
- Supporting a large user community who may not be co-located with this role, and may encompass several different cultures and timezones.
- Maintaining consistency with all other regional teams.
- Interfacing with both creative and non-creative personnel. Communicate complex technical information in lay terms for presentation and training of non-technical users.
- KEY REQUIREMENTS
- Relevant Tertiary Qualification
- 3-5 years’ experience in the areas of packaging artwork, graphic design and print production.
- Strong communication and presentation skills.
- Experience working with web-based artwork management systems.
- Proficient on excel and statistical analysis
- Project management
- Basic IT knowledge on systems/ tools and troubleshooting
- Excellent training and presentation skills, sometimes for large groups
- Key Competencies:

- Organizational awareness
- Good communication skills
- Ability to build collaborative relationships
- Strong Influencing Skills
- Understanding of Artwork assets for the Digital environment
- Data management and analytics

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