Customer Service Advisor

2 weeks ago

Braamfontein, South Africa Call Centre Staffing Full time

Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling.

**Requirements**:
6 Months Call Centre Customer Services Experience in a BPO or,

12 months Call Centre Customer Services Experience in a local Call Centre or,

12 months retail in the telecommunications space.

Matric

Clear Criminal Record

**Ability to work shifts from **_**5pm to 4am**_ **Mon - Sun**

**Package**:
Basic salary

Shift allowance

Medical aid & funeral cover

**Salary**: From R7,100.00 per month

Ability to commute/relocate:

- Braamfontein, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you able to travel to Braamfontein?
- Are you able to work shifts (5pm to 4am Mon - Sun)

**Education**:

- High School (matric) (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English fluently (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Willingness to travel:

- 100% (preferred)

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