Customer Service Advisor

3 weeks ago


Braamfontein, South Africa O'Dwyer Personnel Full time

**Duties**:

- Customer service excellence ensuring first contact resolution to address all customer inquiries
- Problem Solving: identifying the root cause of the customer’s issues
- Follow communication procedure and policies
- Manage a large amount of incoming calls

**Requirements**:

- 2 years International USA/ UK customer service experience essential
- Telecommunications experience advantageous
- Neutral English Accent
- Matric essential (Must be in possession of a certificate)
- Must be credit and criminal clear
- Ability to work shifts: Tuesday - Saturday (7pm - 4am) - Transport provided

**Job Type**: Permanent

**Salary**: R7,000.00 per month

**Experience**:

- 2 years International customer service experience (required)



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