Quality Supervisor

7 months ago

Pinetown, South Africa Continental Engineering Compounds Full time

**Position Summary**:
Accountable for reducing failures on product quality and responsible for improving quality of product.

**Key Performance Areas**:

- Quality Supervision to ensure all quality control checks and processes are adhered to, to reduce failures on product quality and customer complaints
- Ensuring that customers receive the highest quality product
- Ensuring optimum efficiency of equipment and production
- Management of Quality Controllers during their respective shift pattern
- Ensure that all in process test data is managed and retained for adequate traceability.

**Quality Supervision**
- Implement, train and audit corrective actions on plant QC processes and quality criteria with shift management and staff, to reduce failures on product quality.
- Daily reporting on all findings and recommendations to the Quality and Systems Manager, Production Manager.
- Supervising quality on a shift, conducting shift inspections and overseeing the Quality Controllers
- In collaboration with the Quality Controllers, make decisions about the acceptance or rejection of a product.
- Ensure that the correct process checks are performed to ensure uniformity, quality and accuracy and reviewing and checking results of these tests accordingly.
- Write up a shift report to send at the end of each shift documenting quality and/or process issues.
- Alert Shift Supervisors when non-conforming product is detected and ensure necessary steps are followed accordingly.
- Oversee all approvals and clearances with regards to start up and shift handover
- Check and file all QC and production working documents
- Ensure QC documents are fully completed, kept up to date and made available for Inspections as required
- Ensure QC equipment is kept in a good state of repair, maintain a register, and report any equipment needing repair.
- Monitor movement of rejected material and maintain records for how it is utilised.
- Identification of raw materials that require rejecting.
- Management and record keeping analysis reports of finished good.
- Oversee the production process as follows:

- Ensure the mixing instructions are being followed as per the Bill of materials (BOM)
- Ensure the correct raw materials are being utilized.
- Ensure correct temperatures on the machines are set as per the BOM.
- Ensure the machines are running as per the set short interval controls (SICS) in terms of temperatures, speeds and outputs
- Ensure that QC check the first mix for all runs and that all relevant information is being recorded.
- Ensure that all QC tests are being conducted as per the procedure.
- Ensure small packs are being weighed correctly and that batch control procedures are being adhered to.

**Assisting with Customers and Complaints**
- Ensure that quality standards and specifications of the clients are met regarding the finished goods samples.
- Investigating the cause of materials faults, working with production to correct the faults and retesting the goods for quality
- Support production quality processes, including but not limited to change control, data analysis and continuous improvement.
- Participate in non conformance investigations related to manufacturing, testing and control systems.
- Support customer complaint investigations where required

**Quality Control Processes**
- Assisting Technical and Quality Managers with internal audits as required
- Lead improvement projects to completion that may be initiated from non conformance, internal audits, and site or department goals.
- Provide Technical support during customer audits.
- Occasional activities will include supporting training management, internal audit and document control activities in our drive for continual improvement.
- Perform quality reviews for calibration and validation to ensure compliance.

**Training**
- Internal practical training of Quality Controllers
- Identify and assist with training needs for Quality Controllers

**General**
- Support a high quality culture across the company
- Strong communicator both verbally and in writing
- Work in partnership with Quality Controllers and Technical department
- Train and direct work of others as and when required
- Team-player, working as part of a wider team towards a common goal
- Demonstrate professional, ethical and leadership qualities through actions and behaviours
- Promote team efforts to build a strong working relationship amongst staff.
- Promote leadership and training of all employees
- Improve processes and policies in support of organisational goals.
- Monitor adherence to rules, regulations and procedures.
- Please note, the above duties are not exhaustive and the job holder will be expected to perform all reasonable and lawful tasks as required by the employer and necessitated by both their changing role within the organisation and the overall business objectives of the organisation_

**Experience and Qualifications**
- Comprehensive understanding and articulation of the quality control

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