Quality Assurance Supervisor

4 weeks ago

Pinetown, South Africa AVI Limited Full time

**AVI Ltd. **is known for its leading household brands across many categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel.

**NATIONAL BRANDS LIMITED** operates 5 manufacturing sites, offering world-class manufacturing facilities in Isando (Johannesburg), Rosslyn (Pretoria), Westmead and Durban (KZN). It is home to some of the best-known South African tea, coffee and creamer brands, including our delicious range of much-loved savoury and sweet biscuits, and our melt-in-your-mouth snack range.

An exciting opportunity exists for a **Quality Assurance Supervisor **at **NATIONAL BRANDS LIMITED Westmead, Biscuits**. The successful incumbent will report to the Quality Manager and will be responsible for all quality control functions. Interacting with internal leaders in the various sections of the factory and outside, the incumbent will ensure that all inspections and testing is done are accurate and credible.

**Job Specification**:
**Key Performance Areas**:
**People Management**:

- Draw up shift schedules and delegate responsibilities and duties to Quality Control Technicians so that the department runs smoothly, with even distribution of workload throughout the shift
- Manage and be accountable for quality graduates and their project deliverables. Set goals and conduct regular one on one’s with the graduates. Drive formal performance reviews and identify performance gaps. Ensure gaps are addressed through training.
- Assume additional responsibility in the absence of the Quality Assurance Manager
- Collate Quality reports in the QA manager's Absence
- Ensure registers and labour control documents are completed for all direct reports.
- Evaluate and report to QA Manager on any problem areas or discrepancies in respect of QC Technicians tasks for plant/ process procedures
- Manage performance of staff
- Management of absenteeism and discipline
- Attend meetings in place of QA Manager as required
- Attend KVI tasting at Head Office on behalf of the factory
- Mentor and train In-service/ Work experience Trainees in the Quality Department. Manage their work rotation schedule for the department

**Control of Non-Conforming Product**:

- In conjunction with relevant personnel, isolate non-conforming products.
- Ensure all H.F.I (Held for inspection) product is adequately sampled.
- Manage the process to ensure decisions regarding H.F.I. products are completed within 72 hours
- Oversee raw and packaging non-conformances together with the Laboratory Supervisor. Support Laboratory Supervisor in dealing with Supplier issues
- F.I area was maintained efficiently and all products were accounted for in respect of necessary work
- Report on HFIs in daily MDT meeting
- Facilitate investigations on quality issues picked up during the shift
- Ensure all non -conformances raised for the finished product and packaging problems are closed off within the agreed time frames.
- Ensure HFI report and rejection costs are up to date weekly

**Customer Complaints Handling**:

- Manage the Investigation of customer complaints with multidisciplinary teams, ensuring that complaints are closed off within a given time frame.
- Management of the rollout of any action plans
- Compile weekly complaints reports, and highlight complaint trends to the teams
- Compile monthly complaints reports with actions and timelines for the biggest complaints
- Carry out training for staff when issues are identified

**Process Control**
- SHOPWARE /SAP
- Liaise with QC technicians to verify accuracy of results on Shopware
- Report all non-conforming results to the Shift Manager and raise non-conformances on these
- Ensure correct frequency of quality checks are carried out and captured on Shopware.
- Action non-conformances picked up during Shopware checks
- Ensure QC Technicians capture all quality checks on the Shopware system
- Close inspection lots on SAP
- Ensure warehouse checks are conducted and non-conformances are actioned.
- Compile finished product COA’s when required.
- TASTING
- Ensure samples are collected and are available at all tasting sessions
- Ensure tasting is carried out every shift
- Samples are checked regarding packaging, sealing and date coding integrity
- Ensure tasting documents are completed and filed
- COLOUR STANDARDS
- Ensure the procedure for obtaining colour standards are current and valid
- Lead the process of setting colour standards
- Train all relevant staff on the measurement of colour and on the setting of colour standards
- Review of the visual quality standards when required.

**Control of Quality Lab Measuring Equipment**:

- Calibrate Quality Assurance measuring and test equipment as per the schedule and procedure against in-house standard
- Ensure all quality laboratory equipment is maintained in good order
- Arrange for timeous repairs of non - functioning equipment
- Complete and submit C

  • Quality Assurance Assistant

    4 weeks ago

    Pinetown, South Africa Fashion Fusion Group Full time

    The Fashion Fusion Group, a dynamic and rapidly expanding fashion retail company is looking for an ambitious Quality Assurance Assistant to join our team. **Responsibilities**: Conduct routine inspections of products, materials, and processes to ensure compliance with quality standards and specifications. Maintain accurate records of inspection results,...

  • Quality Assurance Coordinator

    2 days ago

    Pinetown, KwaZulu-Natal, South Africa Beier Group Pty Ltd Full time

    Job Overview:Beier Group Pty Ltd is a leading organization seeking a highly skilled Quality Assurance Coordinator to join its team. As a key member of the quality department, you will play a vital role in ensuring the implementation and maintenance of our quality management system.About the Role:The successful candidate will be responsible for assisting the...

  • Quality Assurance Specialist

    7 days ago

    Pinetown, KwaZulu-Natal, South Africa Abantu Staffing Solutions Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Abantu Staffing Solutions. The ideal candidate will have experience in quality management, auditing, and process improvement.Key ResponsibilitiesAssist in maintaining an integrated Quality system structure.Perform audits of systems, processes, and products on site...

  • Quality Assurance Specialist

    2 days ago

    Pinetown, KwaZulu-Natal, South Africa Beier Group Pty Ltd Full time

    Job OverviewThe Beier Group Pty Ltd is seeking a highly skilled and experienced Quality Assurance (QA) Coordinator to join their team. As a key member of the quality management department, you will play a vital role in ensuring that all products meet the required standards.This exciting opportunity offers a chance to work in a dynamic environment with a...

  • Quality Assurance Specialist

    2 days ago

    Pinetown, KwaZulu-Natal, South Africa The Wright Recruitment Full time

    About The RoleThis is a critical role that ensures the management system of our organization remains robust and effective.The successful candidate will be responsible for implementing, maintaining, improving, monitoring, and reporting the integrity of our management system.They must identify any deviations from our management system or laboratory procedures...

  • Quality Assurance Engineer

    4 days ago

    Pinetown, KwaZulu-Natal, South Africa Assa Abloy Group Full time

    Job Overview:A talented Quality Assurance Engineer is required to ensure the quality and reliability of our Mobile Access solutions from a user perspective. As part of our global team, you will play a crucial role in executing test plans, identifying UX and usability issues as well as defects, and communicating findings effectively to stakeholders.About...

  • Quality Assurance Inspector

    2 weeks ago

    Pinetown, South Africa Packaging World Full time

    **PACKAGING WORLD **has a vacancy for a **Receiving Quality Assurance Inspector.** This position is based in Westmead, Pinetown, Durban. The successful incumbent will be expected to perform the following duties, not limited to: - Conducting checks on all incoming materials received from suppliers and to verify the material planned and issued for production...

  • Quality Supervisor

    6 days ago

    Pinetown, South Africa Continental Engineering Compounds Full time

    **Position Summary**: Accountable for reducing failures on product quality and responsible for improving quality of product. **Key Performance Areas**: - Quality Supervision to ensure all quality control checks and processes are adhered to, to reduce failures on product quality and customer complaints - Ensuring that customers receive the highest quality...

  • Automotive Quality Assurance Specialist

    2 weeks ago

    Pinetown, KwaZulu-Natal, South Africa Sydsen Group (Pty) Ltd Full time

    Sydsen Group (Pty) Ltd is a reputable automotive dealershipWe are currently seeking a meticulous and detail-oriented Quality Controller / Tester to ensure the highest standards of vehicle quality and performance.Key Responsibilities:Conduct thorough inspections on vehicles before delivery to customersPerform diagnostic testing and ensure all systems are...

  • Quality Assurance Engineer II

    2 days ago

    Pinetown, KwaZulu-Natal, South Africa Assa Abloy Group Full time

    HID Global is a leading provider of trusted identities for people, places, and things. As a Systems Quality Assurance Engineer II, you will play a critical role in ensuring the quality and reliability of our Mobile Access solutions from a user perspective.">">Key Responsibilities:Execute test plans to identify UX and usability issues as well as...

  • Warehouse Supervisor

    2 days ago

    Pinetown, South Africa ACDC Dynamics SA Full time

    ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and dynamic Warehouse Supervisor for our Pinetown branch to contribute to our company’s objectives. **Purpose of the Role** We are looking for an experienced Warehouse Supervisor to...

  • Service Supervisor Pest Pinetown

    4 weeks ago

    Pinetown, South Africa Rentokil Initial Full time

    To lead, coordinate, motivate and develop a team of service colleagues to provide world class services to our customers whilst ensuring achievement of all relevant service KEY PERFORMANCE INDICATORS (KPI’s). To intervene purposefully to optimise service performance with individuals, or the team, by taking timely and effective action when KPI’s are not...

  • Institutional Quality Manager

    3 days ago

    Pinetown, South Africa Kontak Recruitment SA Full time

    Pinetown, KwaZulu-Natal - Education Institutional Quality Manager (JB1766) Pinetown - Durban Manage the quality of all academic processes across the group and ensure compliance in all academic documents, websites and marketing material Main Purpose of the Job: - To provide direction and support in terms of monitoring and evaluation of the current...

  • Hod Quality Assurance

    2 weeks ago

    Pinetown, South Africa Armstrong Appointments Full time

    *** **Main job function** To manage and lead the Quality Control team and effectively running of the company’s Quality Control Laboratory. The incumbent should provide clear and precise guidance to the business in relation to Quality; Compliance and Quality Management Systems. With the support of senior management representative, the incumbent should...

  • Qc Supervisor: Assembly

    4 weeks ago

    Pinetown, South Africa Trading Places Manufacturing Recruitment Full time

    Established Manufacturer in the Steel and Metalworking industry has a vacancy for a QC Supervisor: Assembly & Packaging. A Quality Control Supervisor specializes in carrying out and implementing systems and procedures that ensure product quality within an organization. They are primarily responsible for managing schedules to abide by the production...

  • Qc Supervisor: Assembly

    21 hours ago

    Pinetown, South Africa Trading Places Manufacturing Recruitment Full time

    Established Manufacturer in the Steel and Metalworking industry has a vacancy for a QC Supervisor: Assembly & Packaging. A Quality Control Supervisor specializes in carrying out and implementing systems and procedures that ensure product quality within an organization. They are primarily responsible for managing schedules to abide by the production...

  • Production Supervisor

    2 weeks ago

    Pinetown, South Africa Staff Solutions Full time

    KwaZulu Natal , PinetownNegotiable (Market related) (Negotiable) Production Supervisor Vacancy Available!! Our well known client in the FMCG/Agricultural sector is looking to employ a Production Supervisor to join their team in Durban. - Control & report on product quality parameters - Control product, production processes & raw material stock levels -...

  • Night Shift Supervisor

    3 weeks ago

    Pinetown, South Africa Yesman Full time

    **Essential Duties and Responsibilities**: The night shift supervisor helps set performance metrics, resolves problems, and troubleshoot issues as they arise without management direction for team members to complete their tasks effectively. They work to ultimately lead the company toward success by ensuring all safety guidelines have been met along with...

  • Quality Manager

    5 days ago

    Pinetown, South Africa Multi-Color Corporation Full time

    **Job purpose**: Manage quality department and all quality related processes in line with ISO and industry standards so to provide the necessary environment for excellent quality production. **Key performance areas** **Supervision**: - Manage the quality team and laboratory. - Ensures that the shopfloor performs within set quality guidelines by providing...

  • Production Supervisor

    5 days ago

    Pinetown, South Africa ARTsolar Full time

    **PRODUCTION SUPERVISOR** DUTIES: - Manage a team of up to operators spread across up to 4 shifts, which each shift including production supervisor(s) and team leader(s) in a high-volume manufacturing environment. - Create and maintain contingency plans in the event of interruptive production - Manage use of raw materials to meet production targets as set...