Change Manager

7 months ago

Johannesburg, South Africa NTT Ltd. Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

This function plays a key role in the success of organisational change, such as changes to business processes, technologies, organisational structure, job roles and systems. The change manager will prepare the organisation for change to realise maximum benefits & ROI and to mitigate any negative impacts to both internal staff and external customers. They implement change management strategies to ensure a faster rate of adoption and minimising resistance to change.

**Working at NTT**

Change managers work with people across all levels of an organisation. They may provide support and coaching advice to execs and people managers to help them instil change in their teams, as well as directly supporting project teams during the transition period.

**Key roles and responsibilities**:

- Stakeholder analysis, engagement plan and management.
- Change impact assessment, mitigation tactics and management.
- Develop and execute a change management plan.
- Evaluating the impact of planned organisational change.
- Identifying risks and developing risk mitigation tactics.
- Identifying and managing anticipated resistance to change.
- Lead the change management work stream methodology / process.
- Develop and execute communication plan (including content creation) relevant to change initiatives.
- Defining success metrics and measuring performance against these.
- Business readiness assessments and mitigation actions.
- Where required, involvement and management of training related activities.
- Providing coaching to employees at all levels.
- Providing reporting and other updates to management and project teams.

**Knowledge, skills and attributes**:

- Strong and broad understanding of the industry, relevant disciplines and digital products
- A solid understanding of how people go through a change and the change process;
- Ability to build and maintain strong relationships
- Ability to influence and drive prioritisation
- Displays drive and is a champion of change
- Customer-centricity
- Excellent communication skills
- Ability to enlist and align product owners to embrace digital and new ways of working
- Able to articulate how digital technologies can drive business value
- Excellent organisational skills
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Resilient and tenacious with a propensity to persevere
- Forward looking with a holistic approach.
- Organized with a natural inclination for planning strategy and tactics
- Ability to coach and mentor a team
- Ability to manage and lead a team

**Required academic qualifications and certifications**:

- Relevant Bachelor’s and/or Post-graduate degree with outstanding record of academic achievement
- Project management certification (advantageous)
- Change management certification

**What will make you a good fit for the role?**

**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opp

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