Call Centre Agent

2 weeks ago


Mount Edgecombe, South Africa Consumer Links Full time

**Customer Service agent**

Consumer Links are a global provider of Business Process Outsourcing (BPO) services with a difference. We believe that BPO should be about more than just cost savings — it should also be about driving real business value and creating lasting relationships.

**We are currently on the search for our next top talent for one of our excellent UK vetting campaigns**

**Skills and Competencies**
- Computer literate.
- Excellent written and verbal communication skills.
- Organized and focused.
- Experience in a call centre environment.
- Inbound and Outbound Calls.

**Requirements**:

- **Minimum of 1 Year Customer Care/ Sales experience within a Contact Centre environment (UK campaign preferable).**:

- ** Computer literate, typing assessments will be done on site.**:

- Neutral accent and fully proficient in the English language.
- Reliable transport to Mount Edgecombe, must reside in the surrounding areas.
- Must be able to work under pressure and be a quick thinker.
- Service customers professionally and represent values of the campaign.
- Attention to detail and accuracy.
- Vetting/recruitment experience.

**Shifts/ working hours**
- Monday to Friday - 09:00 to 18:00 (March to October); 10:00 to 19:00 (October to March).
- All applicants must be able to reliably commute to our offices in Mount Edgecombe, Durban.

**Salary/ Renumeration**
- R5500 Basic + R750 attendance + uncapped commission.


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