End User Services Fla 3 Analyst

**Who are we?** Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

**Who are we?** Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

Responsible for the timely and effective response to IT user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems, and provides basic telephonic training on these systems when required. Escalates more complex problems but must...

Day to Day Duties - As an employee, it is a requirement to fulfil certain daily tasks and duties on time as part of your roles and responsibilities. - Always meet customer expectations - Communication internally and to customer should be on time. - Reflected in work logs. - Time management: - Lunch & breaks = 1 hour daily in total - Proof of consultation...

**Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** **Requirements**: -...

**CAREER OPPORTUNITY** - Santam BITS has a career opportunity for a senior role of **IT Systems Analyst** in the Santam Technology Services (STS) department which is based in the **Western Cape or Gauteng.** - KEY RESPONSIBILITIES- Analysing current IT systems and processe- Analyse and assess key measures (KPI/KPA) within the organization's IT systems. -...

**Who are we?** Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

Who we are? Sanlam Investments Group is one of South Africa’s largest investment management companies. We have a performance history spanning over 100 years, and offer a range of investment and financial planning solutions to protect and grow the long-term wealth of our clients. **We take particular pride in**: - Sanlam’s longevity and innovation -...

Who are we?- Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratise financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture is that of...

The purpose of this Service Desk Analyst lead position is to Lead and supervise the Service Desk Team providing direction, and support to ensure effective service delivery. **Responsibilities**: - Oversee resolution of IT incidents for all Western’s systems and infrastructure - Ensure service requests are handled timeously and within agreed SLA’s. -...

**Client Details**: Our client is a well-established and highly regarded South African software development company that develops, supports and consults software solutions for the academic sector. With offices in Jhb and Cape Town, they are progressive with regard to their technology stack. Their solutions and services span the full range of the software...

CAREER OPPORTUNITY Santam’s Finance Solutions IT Team is looking for a Technical Support Analyst in our Budget support team, the position will be based at the Head Office in Bellville. The incumbent will work within BITS, IT Finance Solutions team and will support the Santam Budget System from a technical perspective while also advising business on...

Who are we? The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle - and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive...

The UWC’s Information and Communication Services (ICS) Department play a pivotal role in delivering ICT services that enable and support the University’s strategic goals and objectives. In line with growing its capability and supporting the Digital Transformation Strategy of UWC, ICS offers an exciting opportunity for an experienced Systems...

The User Experience/ Journey Design and Management Lead will be responsible for managing a team of designers to maximise end-to-end customer journeys, identify opportunities for improvement, realise quick wins and deliver longer term value across key customer touch points. Duties & Responsibilities - Defining and documenting program scopes and objectives. -...

**CAREER OPPORTUNITY** - Santam has a career opportunity for a Data Analyst in the B.I.T.S. environment who will be based in Bellville, Cape Town.**JOB DESCRIPTION** - Guided by the Data Management Lead, this role will be responsible for sourcing and transforming a wide range of data across the business into formats that can be used by end users to develop...

**Who are we?** Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

Who are we? Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

Job Title: Operations Analyst About Our Client Our client is a trusted investment partner with investment capabilities spanning global, private, and listed asset classes. They continually strive for investment excellence and to deliver high-quality returns to their investors, a mission they have upheld since their inception in 2003. At the heart of...

**Who are we?** Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...