Junior First Line Analyst-service Desk

The purpose of this Service Desk Analyst lead position is to Lead and supervise the Service Desk Team providing direction, and support to ensure effective service delivery. **Responsibilities**: - Oversee resolution of IT incidents for all Western’s systems and infrastructure - Ensure service requests are handled timeously and within agreed SLA’s. -...

Responsible for the timely and effective response to IT user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems, and provides basic telephonic training on these systems when required. Escalates more complex problems but must...

**Junior Second Line Analyst - Wintel** Employment Type: Permanent **Salary**: Market related Location: Western Cape, South Africa Industries: Computer Services **SPECIFICATION** A leading UK technology and managed services provider is looking for a Junior Second Line Analyst, specialising in Wintel, to join their team. **ROLES &...

**ROLE PURPOSE** While providing the highest customer service, the service desk agent answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customers request in a timely fashion. The Service desk agent provides desktop support, such as password or account related queries, Outlook, VPN, APN (3G),...

**Who are we?** Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...

Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...

Our client is seeking to employ a End User Services Analyst. Duties below. Contacts Taking: - Also covers inbound requests to the Request Management Desk. Ticket Logging: - To fully understand the client business environment and potential impacts and severities IT related incidents may have to both user and business. - Accurate logging of all ticket...

**Job Type**: Part-time Application Question(s): - Are you able to communicate fluently in English and can you express your words clearly for the person you are talking be able to understand. **Education**: - Certificate (required) **Experience**: - IT Remote Technical Support: 1 year (required)

**ROLE PURPOSE** While providing the highest customer service, the engineer answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customer's request in a timely fashion. The engineer provides desktop support, such as password or account related queries, Outlook, VPN, APN (3G), monitoring and tracking...

Junior Credit Analyst Bellville Cape Town Our Home loans client seeks a Junior Credit Analyst with Credit Home loans experience. Salary: Market related Minimum Requirements: Matric with relevant qualification 1-2 years Junior Credit Analyst experience Home Loan / Mortgage experience a must Credit environment experience Intermediate/Advance Excel...

**Junior Second Line Analyst-Wintel**: **Location**: Cape Town, South Africa | **Job-ID**: 172581 | **Contract type**: Contract | **Business Unit**: Digital Operations **Description**: Tier 2 Systems engineer (Wintel Server support) **Main Duties/Responsibilities**: - Troubleshoot, diagnose and resolve technical incidents relating to primarily Microsoft...

Junior Credit Analyst Bellville Cape Town   Our Home loans client seeks a Junior Credit Analyst with Credit Home loans experience.   Salary: Market related   Minimum Requirements: Matric with relevant qualification 1-2 years Junior Credit Analyst experience Home Loan / Mortgage experience a must Credit environment experience Intermediate/Advance Excel...

**ROLE PURPOSE** A service desk team leader is a person whose role includes ensuring the adherence of professionalism and expansion of all activities done at the service desk. His/her job description entails making sure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and monitoring...

**Career Opportunity.** - Santam’s Operation’s department has an exciting new role and position available for a Team Manager who will be based in the Service Centre team in **Bellville**. - The Team Manager will apart from managing a team of insurance consultants also manage the Brokers experience by providing a dedicated service for high value requests...

Who are we? The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle - and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive...

Who are we? The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle - and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive...

Who we are Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. About the role The Santam Direct Call Centre has a position available for a First Line...

**Who are we?** The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle - and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive...

**Who are we?** The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle - and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive...