End User Computing Architect

7 months ago

Bellville, South Africa Sanlam Full time

**Who are we?**

Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

**What will you do?**
- The successful incumbent will be responsible for End-2-End solution design and consulting for End User Computing (EUC). The incumbent will also ensure alignment with Sanlam’s Information and Technology strategy through adherence to group wide architecture principles and objectives.**What will make you successful in this role?**

**End-2-End solution design for EUC** that describe the solution and implementation according to Sanlam Group Technology (SGT) standards.- **End User Solutions**
- End-to-End solution design for End-User solutions.
- Creating high-level plans and strategies for implementing EUC solutions that align with the organization's goals and requirements.
- Integrate measures into EUC solutions, including strategies for automation, simplification, data protection, encryption.
- Integrating EUC solutions with cloud-based services, enabling users to access their resources from various locations and devices.
- Act as technical point of contact for business projects relating to EUC.
- Perform Technology roadmap planning relating to EUC.
- Ensure alignment with SGT strategy through adherence to group wide architecture principles and objectives.
- Ensure alignment with SGT Security Standards through adherence to group wide architecture/security principles and objectives.- **Device Management**
- End-to-End solutions design of Intune and SCCM
- Designing strategies for managing end-user devices, including desktops, laptops, smartphones, and tablets throughout its lifecycle.- **Virtual Desktop Infrastructure (VDI)**
- Designing VDI solutions that allow end-users to access virtualized desktop environments, providing flexibility, security, and centralized management.
- Design VDI deployments that includes optimization, scalability, and optimum performance.- **Mobile Device Management**- **Application Delivery**
- and remote access.- **End User Support**
- Designing and optimizing mechanisms for improving end-user support, such as self-service portals, ticketing systems, and knowledge bases.- **Output Devices**
- Design Output Device solutions that include optimization, security, user experience and optimum performance
- Design solutions aligned to organization strategy and defined roadmap.- **File Shares**
- Solution design for end user on-prem file shares.
- Design solutions aligned to organization strategy and defined roadmap.**What will make you successful in this role (cont)?**

**Assisting other teams** with regards to solution design:
- Active Directory / Azure Active Directory
- Hybrid AD solution design
- New End-user and User-device Group Policy settings review / approval- Office 365
- O365 platform solution design
- Collaborating with Operation Teams on implementation or migration of O365 solutions- SharePoint
- Hybrid Solution Design- Collaboration and Communication
- Designing solutions that enable seamless collaboration and communication among end-users, often involving tools like video conferencing, chat platforms,
- and unified communication solutions.**Provide consultancy** to operations and projects.- End User Experience
- Improve user experience through strategies such as profile management, personalized settings, and user training.
- Developing solutions that prioritize user experience, considering factors like ease of use, self-service accessibility, responsiveness, and performance.- Capacity Planning and Scalability
- Assessing capacity needs and designing solutions that can scale to accommodate future growth.- Documentation and Training
- Developing documentation, guidelines, and training materials to help end-users effectively use the EUC solutions.- Life Cycle of EUC Applications- Vendor and Technology Selection
- Evaluating and selecting technologies, tools, and vendors that best fit the organization's EUC requirements.
- Participate in the execution of architectural consultation and review functions including due diligence (RFI and RFP) investigations- Qualification- Matric-
- Azure AD and/or Intune certification
- Office 365 certification
- VMware VDI certification

**Knowledge**
Architectural frameworks, capabilities, disciplines, and technologies.- A working knowledge of:
- Comprehensive knowledge of EUC solutions (essential).
- Demonstrable knowledge and significant working experience of VDI (essential).
- File Server Component and Technologies including DFS.
- High Availability of EUC Solutions
- A working knowledge of Identity and Access Management / Directory Services (IBM ISIM/ISAM would be an advantage).
- Understanding of the IT

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