Service Desk Analyst Lead

**ROLE PURPOSE** A service desk team leader is a person whose role includes ensuring the adherence of professionalism and expansion of all activities done at the service desk. His/her job description entails making sure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and monitoring...

**Introduction** Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...

**Introduction** Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...

IntroductionMomentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a...

Who are we? Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

Day to Day Duties - As an employee, it is a requirement to fulfil certain daily tasks and duties on time as part of your roles and responsibilities. - Always meet customer expectations - Communication internally and to customer should be on time. - Reflected in work logs. - Time management: - Lunch & breaks = 1 hour daily in total - Proof of consultation...

**ROLE PURPOSE** While providing the highest customer service, the service desk agent answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customers request in a timely fashion. The Service desk agent provides desktop support, such as password or account related queries, Outlook, VPN, APN (3G),...

Our client is a dynamic international IT company specialising in remote support to international clients.They are looking for well-spoken english speaking South African citizens who are residing in a close proximity to Bellville and have the following:Grade 12A related tertiary qualificationAvailable to start: 01 May 202- Minimum of 12 months IT Service Desk...

**Who are we?** SanlamConnect is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our...

ROLE PURPOSEWhile providing the highest customer service, the service desk agent answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customers request in a timely fashion.The Service desk agent provides desktop support, such as password or account related queries, Outlook, VPN, APN (3G), monitoring...

Day to Day Duties As an employee, it is a requirement to fulfil certain daily tasks and duties on time as part of your roles and responsibilities. Always meet customer expectations Communication internally and to customer should be on time. Reflected in work logs. Time management: Lunch & breaks = 1 hour daily in total Proof of consultation with team members...

**Client Details**: Our client is a well-established and highly regarded South African software development company that develops, supports and consults software solutions for the academic sector. With offices in Jhb and Cape Town, they are progressive with regard to their technology stack. Their solutions and services span the full range of the software...

Client Details:Our client is a well-established and highly regarded South African software development company that develops, supports and consults software solutions for the academic sector. With offices in Jhb and Cape Town, they are progressive with regard to their technology stack. Their solutions and services span the full range of the software...

Our client is a dynamic international IT company specialising in remote support to international clients. They are looking for well-spoken english speaking South African citizens who are residing in a close proximity to Bellville and have the following: Grade 12 A related tertiary qualification Available to start: 01 May 2023 - Minimum of 12 months IT...

**ROLE PURPOSE** While providing the highest customer service, the engineer answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customer's request in a timely fashion. The engineer provides desktop support, such as password or account related queries, Outlook, VPN, APN (3G), monitoring and tracking...

Our client is seeking to employ a End User Services Analyst.Duties below.Contacts Taking: Also covers inbound requests to the Request Management DeskTicket Logging: To fully understand the client business environment and potential impacts and severities IT related incidents may have to both user and business. Accurate logging of all ticket information ...

**Zone Fitness is seeking dynamic, energetic, responsible and goal-driven individuals to fill our vacancies of a Receptionist/Front Desk Operator at our Willow Bridge club**: **PERFORMANCE STATEMENT**: The Receptionist/Front Desk Operator must ensure that all members/non-members receive the best service possible and that all duties are performed to the best...

**Zone Fitness is seeking dynamic, energetic, responsible and goal-driven individuals to fill our vacancies of a Receptionist/Front Desk Operator at our Willow Bridge club**: **PERFORMANCE STATEMENT**: The Receptionist/Front Desk Operator must ensure that all members/non-members receive the best service possible and that all duties are performed to the best...

Company industry: Financial ServicesJob location: Bellville, Cape TownCareer level: ProfessionalEmployment status: Full TimeQualification:Bachelors degreeYears of experience: 5 yearsDescription:A leading financial services company, is seeking a Lead Distribution Analyst with strong reporting, analytics and executive assistance experience. reporting to the...

Who are we? Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of...