Digital Account Manager
3 weeks ago
We are looking for a talented and accomplished **Digital Account Manager **to join our team on one of our largest national retail brands.
If you are interested in leading and collaborating how we communicate our brands online - then look no further. This role will challenge your abilities across channels including (but not limited to) website, app, direct, social, and external paid media.
**Responsibilities include but are not limited to**:
- To build and sustain strong and long-lasting relationships with clients
- Ensuring constant and effective flow of communication between agency, client, and suppliers as well as arranging, attending and documenting meetings
- Assist with preparation and delivery of top-quality briefs and proposals
- Handling status documents, job bags, campaign costs and invoicing
- Manage effective and accurate delivery of final elements to internal and external suppliers and ensure meticulous activation
- Assist with monitoring effectiveness of campaigns to ensure client campaigns are properly planned and reported on against campaign objectives, KPIs and metrics
- Maintain an active knowledge of industry and digital marketing trends to assist with proactively advising clients about digital marketing landscape developments
- Deliver jobs on time, on budget and continuously exceed client expectations
**Minimum relevant experience required**:
- Digital Agency and/or Marketing Agency experience is essential
- Degree in Marketing/Advertising with completed courses in Digital Marketing
- 3+ years’ proven experience in Digital Marketing is essential, preferably in an Agency environment working on retail accounts
- Proven track record of working on ATL and Digital campaigns
- Experience in a client service and/or project management role required
- Experience in running/managing campaigns and/or projects is ideal
- A good understanding of agency & creative process, process and did we mention process?
- Experience with the following platforms/programs: Outlook, Word, PowerPoint, Excel, Google is essential
- Experience with Workbook, Figma, Data Analytics platforms is a plus
- Experience in above-the-line or below-the-line work is a plus but not essential
**Skills/Attributes**:
- A positive attitude towards tight deadlines
- Passion for communication, creative & digital marketing industry
- Ability to problem solve and thrive under pressure
- Exceptional attention to detail
- Professional, hard-working and have an eager-to-learn attitude
- Exceptional writing, communication, and confident presentation skills
- Excellent command of English, both written and verbal
- Is an advocate for teamwork but is also able to work and think independently
- Valid, driver's license and own transport
**Technical Skills**:
- Basic understanding of online technologies is required across the following channels:
Website
Social Media
Content Marketing
Paid Media
Direct Marketing
Mobile
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