Officer: Quality Controller

2 weeks ago


Germiston, South Africa DHL Full time

**BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY**

**Deutsche Post DHL Group is the world’s leading logistics and mail company.**
**We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for **eCommerce** and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.**
**Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.**
**And not just for our Customers, but for** **e**very member of our Group too**.**

**At DHL Supply Chain South Africa we’re **looking for an***

**Officer: Quality Controller**
**Primary purpose of the role**

Ensure compliance of operation sites towards quality management system, regulatory and specific client quality requirements. Ensure at all times, operational standards and procedures are adhered to in accordance with GDP guidelines. Support the operations in achieving all of the contractually agreed Key Performance Targets for the customer. Ensure customer satisfaction through delivering of good quality services throughout the operations.

**Key Accountabilities**

Ensure implementation & maintenance of a Quality Management System. Ensure compliance to Standard Operating Procedures (SOP's) Ensure company policies are communicated, applied and enforced

Understand the basic principles & objectives of world class distribution centre

Implementing basic problem solving techniques

Understanding the documentation used in QA and operations

Ensure Document Control system is in place and documents (SOP's/WI/Forms) are reviewed and updated as required Record any non-conformance/incident/damage immediately.

Assist with the induction and training of new staff as and when required

Complying with company policies and procedures

Complying with Health and Safety regulations

Perform administration tasks according to standard operating procedures

Perform additional duties as assigned by management

Working in a safe manner

Ensure that operations are carried out in accordance with GDP/GWP

Approve the initial and continuous training programme for all personnel involved in distribution activities

Ensure that all personnel are trained in GDP/GWP

Take corrective measures in respect of the deficiencies with regard to inspection reports from internal and/or customer audits Involved in the qualification and approval of suppliers and customers

Ensure a Change Control programme is implemented and maintained

To be able to assist co-ordination and perform promptly any product recalls

Ensure that all employees are conversant with the system laid down for using and following the Standard Operating Procedures in accordance with DHL Path to Quality.

Ensure that inspection audits are performed on all third party contractors whereby it is established that written systems are adhered to and all operations are carried out in accordance with approved written procedures.

Ensure that adequate pest control and cleaning programmes are in place at the distribution facility, using acceptable food grade bait, and to ensure that precautions are taken to ensure that product contamination does not occur.

Ensure that self-inspection audits are performed according to a schedule and any deviations followed up and the necessary corrective measures are implemented

Manage the receiving and sampling of Unapproved Product received from the Client.

Check all relevant documentation in order to formally release final product for distribution. (if required)

Approve Technical/Quality Agreements and contracts with the various Principals and Suppliers which specifies their respective responsibilities Ensure that a CAPA programme is maintained

Ensure that the processes needed for the Quality Management System meets First Choice Requirements and complies with international ISO & GDP standards. In addition, ensure that these Systems and processes are established, implemented, and maintained. Reporting to Management on Quality Management System performance and any need for improvement.

Ensuring awareness of client and quality requirements throughout the organisation

Functioning as liaison with internal and external parties on matters relating to the Quality Management System

Work in collaboration with relevant Acts and operational requirements

To ensure control over the facility; working together with the Distribution Centre Manager / Responsible Pharmacist

Ensure reporting data on relevant global DHL systems (QSA, CAPA's, etc.)

Plan monthly / quarterly Quality Review meetings

Immediately reports discrepancies, incidents, near misses and non-conformances.

Drive Quality culture through consistent communication and employee engagements

Ensure full compliance with all relevant regulatory, cus



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