Logistics Controlling Administrator
2 days ago
1years
- Receives and co-ordinates the release documents received from the Client Service Representatives
- Updates the relevant ticket on the ticketing system to keep the initiator informed of progress.
- Updates the control and movement spreadsheets as per standards.
- Produces weekly release report detailing all releases as per standard.
- Ensures that items are released according to company policies, procedures and standard
- Provides daily and weekly reports on open tickets to Business Unit Financial Manager.
- Responds to and updates tickets within specified service periods.
- Escalates and reassigns tickets where necessary and makes note of the ticket being reassigned.
- Ensures that notes on tickets are kept up to date.
- Performs instructions and tasks within the scope and level of the position as required from time to time.
- Partakes in company initiatives and events as required.
- Performs duties of the Membership Administrator in his/her absence.
**Qualifications and Experience**:
- Matric
- Previous experience in coin administration / controlling or logistics will be an advantage
- Strong attention to detail
- Strong administrative capability
- Intermediate organisational skills
- Basic problem-solving skills
- High level of ethical intelligence
- Good time management skills and time consciousness to meet timelines and ticketing/reporting deadlines
- Excellent communication skills
- Client centric attitude
- Diligent
- Flexible e.g. to deliver stock as and when required on an adhoc basis when instructed
- Positive attitude
- Positive and strong team player
- Ability to follow policies, procedures and standards to the letter
- Preference for routine work and structure
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