Customer Services Clerk
2 weeks ago
**Job Number**
- 68952
**Job Type**
- Permanent
**Job Title**
- Customer Services Clerk
**Computer Skills**
- MS Office
**Industry**
- Service
**City**
- eThekwini (Durban)
**Province**
- Kwazulu Natal
**CONDENSED LIST OF DUTIES**:
- Relieve switchboard (8 lines) and any adhoc duties from Manager.- Assist members and beneficiaries with Fund/ Contribution queries- Provide members with correct and relevant Fund information and documentation- Respond and solve member problems promptly/ refer to the relevant personnel- Ensure members documents are completed correctly- Follow up on progress of claims with Head Office- Use Oculus and Natural systems to verify information- Recording all members attended to on a daily basis/ stats-
**Inherent Requirements**
**MINIMUM REQUIREMENTS**:
- Grade 12**BASIC WORK EXPERIENCE REQUIRED**:
- Minimum of ONE year admin experience**KNOWLEDGE AND SKILLS**:
- Good communication and interpersonal skills- Must be able to speak Zulu- Telephone / Customer service skills- Committed and flexible- Ability to be part of a team- Ability to work under pressure- Attention to detail- Problem solving/ Conflict resolution skills**What Qualification**
- Matric
**Minimum Qualification**
- Matric
**Status**
- Available
-
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