IT Asset and Configuration Manager

7 months ago

Johannesburg, South Africa iOCO Full time

JOBNUMBER

**iOCO02939**
- CONTRACT TYPE

**Permanent**
- STATE/PROVINCE

**Gauteng**
- CONTRACT TYPE:
**Hybrid**

**The Role**:
We are seeking a highly organized and detail-oriented **IT Asset and Configuration Manager** to join our team. As the IT Asset and Configuration Manager, you will be responsible for overseeing the lifecycle management of IT assets and configurations, ensuring compliance, efficiency, and cost-effectiveness across the organization.

**Job Purpose**:

- To consolidate, track, and manage physical and contractual aspects of an information technology asset throughout its lifecycles and to support the delivery of Information Technology Services to the business and ensure that the licensing conformance for software and systems conforms to the respective license contracts.

**Skills and Experience**:
**What you’ll do**:
**Results Delivery**
- Contribute to the achievement of the Information Technology and financial division budgets by delivering accurate information on the status of IT assets in a 3-year life cycle and trending reports on the Configuration Management System.
- Ensure conformance to licensing agreements and escalate to relevant system/ budget owners if the conformance is not aligned with urgency so as to avoid any financial or penalty risk.
- Ensure Information Technology Asset Management policies and procedures are followed.
- Ensure all IT audit timelines and requirements are met.
- Ensure results are sustainable by reviewing daily, weekly, and monthly software scans and conducting spot check audits to ensure measurement of the status of the IT assets are set and agreed with stakeholders timeously.
- Contribute to the improvement of client service by ensuring systems, products, and projects are designed and implemented according to the Infrastructure Library framework (ITIL) and software asset management principles.
- Align processes and services with business and IT-changing requirements through Continuous Service Improvement.
- Provide specialist input on IT Service Asset Management systems, processes, and policies by evaluation.

**Stakeholder Relationship Management**
- Build strategic Industry, Global network of thought leaders and relationships utilizing social media, attending and presenting at conferences and training interventions.
- Meet with stakeholders within the business and IT department to identify their needs regarding their IT Asset Requirements in consultation with external vendors.
- Build sustainable relationships with internal clients (IT) and vendors by providing accurate information regarding stakeholder IT assets.
- Build sustainable relationships with external vendors to ensure IT Asset Management services are delivered accurately and timeously to the business, inclusive of licensing re-sellers.
- Collaborates in continuous service improvement initiatives with other IT process owners and functional areas (e.g. Change Management, Problem Management, Release Management, etc.).

**Process Management**
- Manage the licensing procurement, renewal, and conformance process with the relevant system owners and or stakeholders.
- Advise stakeholders of their licensing status and ensure that they understand the financial implications of conformance to the respective licensing landscape.
- Manage own delivery against performance delivery plan and set timelines, identify obstacles to delivery, and take appropriate action where required.
- Supply accurate information in order for the departments in the Information Technology Department to make cost-effective decisions about Information Technology assets.
- Validate IT hardware and software assets in the Enterprise Service Management System to manage IT Stock status.
- Ensure that compliant with licensing according to vendor license agreements and update the agreements on the Enterprise Management system
- Ensure compliance with the use of the asset that has been procured as per the terms and conditions of the vendor license agreement.

**Other**:

- Provide input and assist teams in all Enterprise Software Licensing Agreement negotiations.
- Interact with various departments for queries and clarity on IT Assets to facilitate the creation of an Asset Standards List through administering the process of applying, approving, and rejecting software standards.
- Ensure users comply with software processes and rules by educating them on the processes through communication and meetings to create buy-in and ensure strict adherence to IT Service Management processes and policies
- Ensures asset registers received are accurate and tasks are assigned to different teams to deploy the asset.
- Ensures CMDB/Asset data is current and accurate; determines best practices and procedures for updating CI data including the use of automated processes, discovery tools/integrations with other data sources, and manual input processes as necessary.
- Determines operational reporting including asset/configuration status, license consu

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