Relationship Manager

3 months ago

Johannesburg, South Africa WePlace Full time

Gauteng, JHB - Northern Suburbs
- Market - Related Annually Cost To Company

A market-leading South African ISP is looking for a Relationship Manager (Sales) to join their team.

**Purpose**:

- To ensure that a healthy business relationship is established between the company and its channel partners who are the growth engine for the ISP.

**Key Responsibilities**:

- Prepare sales activity plans for each channel partner monthly with clear direction on how targets will be achieved.
- Ensure effective relationships with channel partners are build and fostered for mutual growth.
- Undertake trade visits every week and report back on channel activity and competitor activity incl FNOs.
- Develop pipeline for new channel partners.
- Manage existing channels and ensure that there is an improvement in performance against the business plan for the period.
- Prepare monthly and quarterly reviews per channel partner and propose improvement priorities.
- Support the functions of the CPHD.
- Ensure that all channel partner tickets are resolved across the various support functions within the company.
- Compile and distribute agreements (with support from legal), letters to channel partners, trade bulletins, etc.
- Prepare and execute a trade marketing plan and set of activities linked to sales outcomes.

**Qualifications /**
**Experience**:

- Matric mandatory, tertiary education preferred.
- At least 5 years’ experience in managing informal distribution channels.
- Strong track record of delivering against target and overcoming a challenging marketplace.
- Must be an effective written communicator.
- Must have business acumen and Moderate Excel skills.
- Able to work after hours, over weekend and public holidays.
- Telco, FMCG industry experience is preferred.

**Systems & Proficiency**:

- MS suite (Excel, Word, PowerPoint, Outlook).

**Will be measured on**:

- Sales Targets (of channel partners).
- Sales Administration.
- Relationship Management.
- Product and Regional mix.
- NPS.
- EBITDA.
- For more information please contact:

- Bianca Burger

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