Systems Administrator
2 months ago
Job Description
To ensure effective installation, configuration, upgrade, administration, monitoring and maintenance of operating system software and hardware.
- Installation and Setup of workstations and Servers for all mainstream manufactures (IBM, HP Dell)
- Daily Capacity and health Checks. Software maintenance and customisation. Active Directory Management, DNS, DHCP WINS.
- Create Batch Schedules.
- Create Change Order. Code Basic JCL. Code Basic Automation.
- Support batch FTP and the creation of FTP encryption data by Development.
- Analyze and change batch schedules on request.
- Controls illegal Intrusions from non-permissible entities outside the corporate network.
- Manage Group Corporate server infrastructure.
- Advice on security prevention enhancements.
- Takes care of the Backup Systems according to Baseline Standards in order to maintain Business Continuity. Controls Server and network hardware that may cause system down time.
- Ensure first time resolution of customer queries or complaints and take ownership of any requirements and follow up on queries handed over to other parties or areas to ensure delivery on agreed timelines and Service Level Agreements.
- Meet set turnaround times while ensuring own availability, reliability and accuracy.
- Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability.
- Ensure own product knowledge and guidance provided is technically accurate and collects feedback to help improve customer service.
- Establish relationships with relevant individuals and departments to deliver on work expectations.
- Adhere to relevant service level agreements to build trust in the relationship.
- Execute own work in accordance with the organisational values and code of ethics.
- Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
- Identify and escalate risk as normal part of work.
- Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
- Work with enhanced processes and procedures to maintain operational efficiencies.
- Deliver work in an accurate manner to ensure consistent results.
- Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
- Adhere to quality standards, turnaround times and company policies and procedures.
- Complete relevant administration, reporting and updating of information accurately and on time.
- Create own personal development plan and review plan with team leader or manager.
- Keep abreast of learning opportunities, changing products and trends.
- Contribute to teamwork and inclusivity by working together to achieve team goals.
Job Details
Application Closing Date
26/09/24
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