Virtual Device

2 days ago

Midrand, South Africa Mediro ICT Full time

**Main function**:
Be responsible for the network and security of the BMW enterprise Citrix VDI infrastructure, platform and desktop components.

Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams

Be part of a team the continuously works and standardising and modernising our VDI system landscape

Continuously work on improving the operational stability

Work on automation of platform operations, troubleshooting and maintenance topics

Identify and remediate vulnerabilities

Collaborate with an international product team, external providers, vendors and end-users.

Treat security as a first-class citizen

Work closely with stakeholders, development teams in constantly improving our VDI platforms stability and availability

Work with other IT teams on integration of new features and components

A university degree in a relevant field of study (e.g., computer science, engineering, sciences) or a comparable qualification

Network and Security experience with Citrix VDI and App stack

Experience with Citrix NetScaler and Storefront

Experience with ITIL processes (Problem, Incident, Change management)

Experience with Windows desktop and Windows server support

Experience with hardware and software lifecycle

Strong analytical thinking in the technical domain

Strong problem-solving skills

Interest in cloud and new technology stacks

Good written and spoken English skills

Good Documentation skills

**Required**:
Experience in operation of Windows Servers (higher then 2016)

Experience in Windows Client (Windows 10) OS troubleshooting and patch management

Experience with Active Directory and GPO

Experience with Scripting (PowerShell, Python etc.)

Experience Citrix Xen-Desktop (higher then 7.x) and Xen-App (higher then 7.x) full stack

Experience Citrix Netscaler (higher than 12.x) and Storefront

Experience Citrix XenServer (higher than 7.x)

Citrix Certified Professional - Networking (CCA-N, CCP-N CCE-N)

Experience Citrix on VMware Hypervisor Stack (higher VMWare ESXi 6.x)

Experience with authentication and multi-factor authentication technologies

Experience in network infrastructure design and implementation

Experience in troubleshooting infrastructure, network and integration issues

Experience with ITL processes (Incident, Change and Problem management)
- Plan and execute maintenance tasks (change management)
- Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)
- Resolve incident tickets
- Analyze and resolve problem tickets

Optional

Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)

Experience with monitoring systems

Hybrid network design and implementation

Citrix SD-WAN Certified (CC-SDWAN)

Understand and be able to utilize Rest APIs

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