Customer Service Manager

Role Summary: The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout. We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

**Customer Service Manager**: - Johannesburg, South Africa; South Africa - Customer Service - 236033 - Estée Lauder Companies **Job Description**: **Overall Purpose of the Job** Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives....

**Overall Purpose of the Job** Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. Responsible for the day-to-day activities of a centralized platform to enable the Company’s retail customers to have a single point of entry for...

**Minimum education required**: IT Diploma or Degree **Qualification required**: ITIL V3/4 and Project Management Certifications **Minimum experience required for this post**: - 7+ years hands-on experience in IT Service Management. - 5+ years’ experience in an IT Service Delivery Environment - 5+ years’ Project Management experience - 5+ in managing...

Gauteng, JHB - Central - R7 100 Basic Salary (Shift allowance, medical aid, funeral cover) Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services...

Duties: Fleet Services Optimization of expediting to exceed client service delivery needs. To ensure Daily planning, to manage, to coordinate and to ensure parcel collection check-ups are done. Professional handling across team operations and assisting in the needs of the team. Maintaining excellent customer services. To escalate any issues towards the...

Duties:Fleet Services Optimization of expediting to exceed client service delivery needs.To ensure Daily planning, to manage, to coordinate and to ensure parcel collection check-ups are done.Professional handling across team operations and assisting in the needs of the team.Maintaining excellent customer services.To escalate any issues towards the relevant...

Duties:Fleet Services Optimization of expediting to exceed client service delivery needs.To ensure Daily planning, to manage, to coordinate and to ensure parcel collection check-ups are done.Professional handling across team operations and assisting in the needs of the team.Maintaining excellent customer services.To escalate any issues towards the relevant...

**Job Advert Summary**: - To maintain a complete and accurate client database, and to provide administration services to the defined sales and service team. - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. **Minimum Requirements**: - Bachelor's Degree preferred, Post Matric Certificate/Diploma...

**Customer Services Representative** **Description** We are looking for a talented **CUSTOMER SERVICES REPRESENTATIVE** to join our team specializing in **SUPPLY CHAIN PLANNING** for our **COMPONENTS BUSINESS SEGMENT** in **JOHANNESBURG, GAUTENG, SOUTH AFRICA**. **In this role, you will make an impact in the following ways**: - Collective...

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with...

Description Overall purpose of job To provide professional customer service and support to all customers by providing quality services through accurate processing of all customer orders and resolution of disputes and general enquiries first time and on time to meet customer expectations compliantly. To achieve performance and operational targets and...

Responsible for arranging shipments , preparing and confirming order approval , handling pricing information , and releasing invoices for the company.Processing Export inquiries, Quotations , Orders in accordance with SAP and export procedures accurately & quickly. Liaise & provide service excellence to international customers. Ensuring administration is...

Responsible for arranging shipments , preparing and confirming order approval , handling pricing information , and releasing invoices for the company.Processing Export inquiries, Quotations , Orders in accordance with SAP and export procedures accurately & quickly.Liaise & provide service excellence to international customers.Ensuring administration is...

Job DescriptionMSA Outsourcing Solutions is seeking a motivated and customer-focused individual to join our team as a Customer Service Advisor. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and maintaining strong relationships.As a Call Handler (Virtual Personal...

**Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

**Are you actively looking for a new opportunity? Then you have come to the right place!** We are currently hiring for new experienced call center agents supporting our English speaking US and European customers. You will provide customer service for retail software and equipment in a first line tech support capacity. **Introduction**: **Interviews**: You...

**Minimum Education and Experience required**: - Preferably a tertiary education. - Minimum of 5 years within a call centre environment including night shifts. - Knowledge of customer service principles and practices. - Excellent relationship building skills. - Psychological analysis ability. - Strong negotiation skills. **Duties**: - Must thrive on...

Inbound customer service call center agent needed for Airline company RESPONSIBILITIES:Receive calls from customers / passengersDeal with problems such as delays, cancellations etcExplain processes to customers and assisting them where necessaryWork in a team and longer than normal hours (shift work)Deal with confidential informationCommunicate with...

We have an exciting opportunity available as a Customer Service Agent. Your duties will include identifying and understanding customer needs and providing an excellent customer experience. You will assist with fibre queries. **Requirements**: - Grade 12 - 6 to 12 months Customer Service experience dealing with fibre - Attention to detail - Good...