Incident Manager

**Key Duties and Responsibilities** - Monitoring an investigating security threat alert daily - Reviews the most recent SIEM alerts to see their relevance and urgency - Carry out triage to ensure that a genuine security incident is occurring - Analyze various logs: individual host, network traffic, firewall and intrusion detection systems to locate and...

TheSpecialist: Incident Management will be responsible for logging and owning issue resolution follow up and communication, impact analysis and reporting on incident escalated to the Nerve Centre with the end view of enhancing the customer operations service delivery. The Specialist: Incident Management ensure that issues are escalated to there relevant...

**Requisition Details & Talent Acquisition Consultant** - REQ 129926 Keabetswe Modise- Job Family- Information Technology - Career Stream- It Operations - Leadership Pipeline- Manage Self: Operational - FAIS Affected**Job Purpose** - To do incident restoration and driving all incidents logged at the Service Desk down to a manageable level and ensure there is...

Description of the role and purpose of the job: • The individual will be part of the cyber security team and will be responsible for managing engagement relating to cyber incident response Key responsibilities: • Assist in building pipeline and lead business development activities for the service-line • Lead engagement on cyber incident response and...

**Job Description**: The role is a key role within IT Service management. As the Problem Manager, you will be responsible for preventing incidents from happening as well as minimising the impact of incidents that can’t be prevented. This role identifies, prioritizes, and assigns responsibility for problems and then manages them through the entire process...

Purpose of the JobAs part of the ITSM (IT service management) team this candidate will:Manage a reactive and proactive, end-to-end, Problem Management process for all digital solutionsPerform proactive problem analysis, develop insights and recommendations, and engage and influence across the technology and business units to implement and improve problem...

Purpose of the Job As part of the ITSM (IT service management) team this candidate will:Manage a reactive and proactive, end-to-end, Problem Management process for all digital solutions Perform proactive problem analysis, develop insights and recommendations, and engage and influence across the technology and business units to implement and improve problem...

Gauteng, JHB - Western Suburbs - Annually Cost To Company (Market related) A well-established business is seeking Problem Management Manager for a 12 month contract position Problem Managers focuses on reducing the reoccurrence of major incidents and the number of recurring incidents by Implementing and delivering standard methodology, problem management...

Are you looking for a career where you can make an impact and progress quickly? Are you looking to work in one of the best service desks in the region? Our client is looking for someone who will take charge and lead our team to success! **Key Roles and Responsibilities: - Responsible for managing a team of service desk agents. - Contribute to the process of...

**Reference** - PE001485/DW**Sector** - Manufacturing**Location** - Gauteng, JHB - Central**Salary Interval** - Monthly**Package** - None-negotiable**Description** **Requirements**: - Proven work experience as an Operations Manager or similar role. - Minimum three years Chemical industry related experience will be advantageous. - Degree in Business,...

Responsible for the overall performance on all SLA clients. Such a person should understand the agreed SLA and the groups responsible for delivering against the SLA’s. In all instances where an incident exceeds SLA criteria, is responsible for Root Cause Analysis and to rectify shortcomings in any process or procedure Studies the incident statistics and...

My client is seeking an Operations Manager for Fraud and Risk to be responsible for developing and implementing strategies to mitigate fraud and manage risk within the organisation's operations. This role involves overseeing fraud prevention measures, analysing risk factors, and leading a team to ensure compliance with regulatory standards. This is a 6-month...

My client is seeking an Operations Manager for Fraud and Risk to be responsible for developing and implementing strategies to mitigate fraud and manage risk within the organisation's operations. This role involves overseeing fraud prevention measures, analysing risk factors, and leading a team to ensure compliance with regulatory standards. This is a 6-month...

**Company Overview**: We are a reputable retail butchery franchise with a strong presence across the country. With a total of 21 stores and a commitment to providing high-quality products to our customers, we are seeking a skilled and dedicated Food Safety, Risk, and Compliance Manager to join our team. This position plays a critical role in ensuring that...

Experience & Requirements:Degree essential. Minimum 10 years experience in defining and managing SHEQ compliance systems. Minimum 5 years in a management position. Working knowledge of relevant South African legislation, applicable SANS codes ISO9000, ISO9001, ISO9004, 5S Programme, best practice guidelines and corporate governance. Main...

Experience & Requirements:Degree essential.Minimum 10 years experience in defining and managing SHEQ compliance systems.Minimum 5 years in a management position.Working knowledge of relevant South African legislation, applicable SANS codes ISO9000, ISO9001, ISO9004, 5S Programme, best practice guidelines and corporate governance.Main Responsibilities:SHEQ:...

My client is seeking an Operations Manager for Fraud and Risk to be responsible for developing and implementing strategies to mitigate fraud and manage risk within the organisation's operations. This role involves overseeing fraud prevention measures, analysing risk factors, and leading a team to ensure compliance with regulatory standards. This is a...

**QUALIFICATIONS**: - Minimum relevant tertiary qualification (diploma/degree) - ITIL certified or similar **EXPERIENCE**: - A minimum of 5 years experience in Problem management - Demonstrable customer management / service skills - Previous experience of working in a highly pressured environment - Strong written/verbal English communication skills - An...

Full Time - Johannesburg - Posted 5 hours ago Job Position: Manager: IT Service Delivery Ref: 4485 Location: Johannesburg (Randburg) **Salary**: R60 000 to R85 000 per month commensurate with qualification and experience Qualifications / Requirements: - Bachelor’s Degree or equivalent IT qualification or Diploma - ITIL - CobIT - Minimum 9+ years...

**Synopsis** Are you ready to take on a pivotal role in shaping the future of a leading App? We're looking for an Operations Manager who thrives on challenges and is passionate about ensuring the smooth functioning of platforms. As the Operations Manager, you'll oversee crucial operational functions, maintaining the highest standards of integrity, security,...