Key Accounts Manager

2 months ago

Bellville, South Africa Construction Recruitment Full time

**Job Title: Technical Key Accounts Manager**

**Company Overview**:
We are a leading bakeware manufacturing company dedicated to providing high-quality products and services to our bakery clients around the world. Our commitment to excellence, innovation, and customer satisfaction drives everything we do.

**Job Overview**:
**Primary Responsibilities**:

- Provide exceptional client service to key accounts, including regular visits and communication.
- Prepare and deliver accurate quotations and bill of materials in a timely manner.
- Attend to technical call-outs promptly and effectively, resolving issues at client bakeries.
- Conduct sales forecasting, marketing activities, and lead generation to drive business growth.
- Handle sales administration tasks efficiently, including order processing and documentation.
- Maintain effective internal communication with the factory team to ensure orders are processed correctly and on time.

**Qualifications, Skills, and Experience**:

- Minimum of five years of sales experience, preferably in a technical or manufacturing environment.
- Tertiary education is beneficial.
- Strong interpersonal skills with the ability to build and maintain client relationships effectively.
- Confidence, excellent communication skills, and the ability to manage multiple clients simultaneously.
- Sales administration proficiency and attention to detail.
- Willingness to travel throughout South Africa.

**Company Values**:

- Integrity: Always act with honesty and integrity.
- Impact: Bring impact to your role and contribute to the company's success.
- Innovation: Embrace innovation in every aspect of your work.
- Quality: Maintain a focus on delivering high-quality products and services.
- Customer Focus: Prioritize customer satisfaction and exceed their expectations.
- Candid Communication: Foster open and honest communication within the team.

**Key Performance Indicators (KPIs)**:

- Customer growth and retention rates.
- Customer satisfaction rate.
- Effectiveness of communication with clients and internal teams.
- Efficiency in sales administration tasks.

**Opportunities for Growth**:
There are several opportunities for growth and advancement within our company, particularly within sales, operations or commercial departments.

**Salary**: R35 000,00 - R45 000,00 per month

**Education**:

- Bachelors (required)

Application Deadline: 2024/02/26

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