Communications Officer

2 weeks ago

Hillcrest, South Africa THINK Full time

THINK is a non-profit organization dedicated to improving the lives of those affected by TB and HIV. As a health delivery and research organization, THINK engages with the local community, government consortia, and international funders to provide care for over 100,000 people in KwaZulu-Natal and carry out cutting-edge clinical research that has already contributed to changing treatment guidelines internationally and locally.

THINK is looking for a qualified Communications Officer to support the implementation of USAID TB LON Programme.

**Duties and Responsibilities include but not limited to**: Communication Strategy Development**:

- Develop and implement communication strategies that support the organization's goals and objectives.

**Internal Communication**
- Work with senior leaders and department heads to identify internal communication needs, including message development and delivery.
- Develop and execute communication plans to inform employees about changes within the organization, including new policies, programs, or initiatives.
- Manage and update internal communication channels, such as intranet sites, newsletters, and digital signage, to ensure that all employees receive timely and relevant information.

**Content Creation and Publication**
- Create and publish engaging content across various platforms, including newsletters, press releases, annual reports, and other publications.
- Manage the organization's website and social media accounts, ensuring regular, relevant, and timely content updates.

**Digital Marketing**
- Develop and execute digital marketing campaigns that increase online visibility, engagement, and conversions.
- Monitor and analyze digital marketing metrics to measure the effectiveness of campaigns and make data-driven recommendations for improvement.

**Social Media**
- Manage the organization's social media presence, including content creation, community management, and social media advertising.
- Stay up-to-date with the latest social media trends and best practices and provide recommendations for improvements and updates.
- Develop and execute social media campaigns that increase engagement and reach

**Social Marketing**
- Develop and implement social marketing campaigns that drive behaviour change and promote social impact.
- Collaborate with program teams to identify target audiences, messages, and channels.
- Monitor and evaluate social marketing campaigns to measure effectiveness and make data-driven recommendations for improvement.

**Media Relations**
- Develop and manage relationships with media outlets and journalists to increase the organization's visibility and influence.
- Monitor and analyze media coverage and use insights to inform content development and strategy adjustments.

**Event Management**
- Plan and coordinate events, including conferences, workshops, and other public events.

**Program Support**
- Collaborate with program teams to develop compelling stories and multimedia content that showcases the organization's impact.
- Provide communication support to program teams, including developing communication plans, contributing to reports and providing guidance on messaging and outreach.
- Ensure that program material adhere to the donor and THINK’s branding guidelines.
- Support the development of IEC material.

**Trend Analysis and Improvement Recommendations**
- Stay up-to-date with the latest communication, digital marketing, social media, and social marketing trends and best practices and provide recommendations.

**Requirements**:

- Bachelor's degree in communications, journalism, public relations, digital marketing, or a related field.
- At least 3-5 years of experience in communication, digital marketing, social media, or social marketing, preferably in a non-profit organization.
- Excellent communication skills, both verbal and written and ability to write engaging content.
- Strong understanding of digital marketing, social media, and social marketing concepts and techniques.
- Strong understanding of media relations and ability to build and maintain relationships with journalists and media outlets.
- Ability to work collaboratively and cross-functionally with teams and external partners.
- Demonstrated creativity, flexibility, and ability to work in a fast-paced environment.
- Passion for social impact and commitment to the organization's mission.
- Valid Drivers lenience

**Salary and Benefits**
The salary for this position will be commensurate with qualifications and experience. THINK offers a competitive benefits package, including medical aid, provident fund contribution, and paid leave.

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