Communications Officer

Found in: Talent ZA 2A C2 - 2 weeks ago


Hillcrest, South Africa Pronel Personnel Full time

Our well-established client in Hillcrest is looking for a Communications Officer working from Monday to Friday, 8:00am - 12:30 pm. 6-month contract position with potential for renewal based on performance. 

 

Requirements:

  • 3-5 years experience in a public relations or corporate communications role
  • Proficiency in FreshDesk or similar customer service management software
  • Excellent emotional intelligence and the ability to approach customer interactions with diplomacy and empathy
  • Excellent written and verbal communication skills
  • Strong organisational capabilities
  • Interdepartmental coordination
  • Priority management 

 

Role Overview:

As a Communications Officer, you will be a crucial part of the team, responsible for representing the brand and maintaining positive relationships with customers, community, influencers and organisations. You will play a key role in managing the customer careline, community engagement, influencer relations, public relations and collaborative efforts.

 

Key Responsibilities:

  • Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns
  • Oversee community management efforts, engaging with community members across various platforms and fostering a positive and supportive environment
  • Handle influencer management, including identifying, engaging and maintaining relationships with influencers aligned with brand values
  • Execute public relations strategies to enhance brand visibility and reputation
  • Collaborate with like-minded organisations on mutually-beneficial initiatives and partnerships

 

Please apply directly here.

Please note: due to the high volume of responses, only shortlisted candidates will be contacted. 


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