Product Specialist Mining Global Grade 11
3 weeks ago
**Key Outputs**
- Mining U/C Product Manager understudy
- Drive SGP initiatives for U/C
- Provide solutions for all Caterpillar equipment customers and increase parts and service sales (i.e., CVA’s, Product trials, Mixed Fleet Conversions)
- Support product support initiatives in the territories and visits to the territories (Coaching & Mentoring)
- Opportunity identification through CTS Pro, measurements and forecast generation on Horizon
- Market current and new products to potential Southern African customers
- New Product Introduction and field follow assignments
- Lost sales analysis and go to market strategy development
- Drive product problem management with service engineering and CAT product group
- Parts coverage oversight for major deals
- CAT aftermarket support and incentive programs’ rollout
- Relationship management with internal and external stakeholders
**Qualifications, experience, and competencies**
Minimum required qualification:
- Engineering Qualification (NQF Level 6 & above), or must be a Caterpillar-certified earth-moving technician
- Leadership development qualification (advantageous)
**Minimum required experience**:
- 5 years’ experience in a mining and / or construction environment.
- 2 years’ experience in business and sales management.
- Computer literacy (MS Office)
**Minimum Required Competencies**:
- Influencing and Negotiation, Problem solving, Analytical thinking
- Assertiveness (Includes Willingness to challenge and confront)
- Decisiveness / Action Orientation, Innovation / Creativity
- Investigative Orientation (Probing/Information seeking)
- Commercial orientation / Applied Business Numeracy
- Practical Execution Management (Planning and Organising)
- Networking / liaison and Customer Service Orientation / Customer Responsiveness
- Organisational awareness, Mechanical ability
- Managerial / Product knowledge / Business Acumen
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