Sales Coordinator and Customer Service

1 week ago


Johannesburg, South Africa Liquid Concepts Full time

**Sales Co-Ordinator & Customer support**

We are currently seeking a full time Sales Coordinator with a background to drive the call Centre department and provide customer satisfaction and excellent communication skills, if you are passionate about being in the sales environment this opportunity is for you.

**Duties and Responsibilities**
- Maintain a professional service and build respectful relationships with clients.
- Make, Receive, and transfer phone calls.
- Attend to counter sales.
- Attend to reception walk in’s.
- Attend and resolve customer queries and incoming complaints.
- Call and service customers allocated to your rep code and grow the sales thereof, by way of telephonic calls on a weekly basis.
- Co - Ordinate salespeople organizing activities with them and communicating with them.
- Co-ordinate the Trainers/ Innovators
- Allocate reps to leads that have come in
- Reception - allocating calls and taking messages for staff if client didn’t follow prompts on answering machine.
- Tracking orders out on delivery for both clients and reps
- Assisting Operations by keeping abreast of orders and the tracking thereof
- Communication with logistics on stock levels

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 3 years (required)


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