Guest Experience Liaison

**PRIMARY PURPOSE** - This position can be based in either **Johannesburg or Cape Town.** **Detailed Responsibilities** - Create seamless service delivery through regular correspondence with guests during their stay. Delighting them with high attention while focusing on the intricacies of the guest's journey. - Maintain effective communication with all...

World renowned Inbound DMC requires the services of a Guest Experience Liaison to provide emergency after-hour assistance outside office trading hours, over weekends and public holidays and to assist with any last-minute changes and amendments to bookings and to ensure these are resolved timorously and that all the relevant parties are kept informed...

To provide emergency after-hour assistance outside office trading hours, over weekends and public holidays. To assist with any last-minute changes and amendments to bookings and to ensure these are resolved timorously and that all the relevant parties are kept informed throughout the guest journey. **Responsibilities** - Handle all emergency calls and...

Brief: Are you a seasoned Guest Relations Manager looking for an exciting new opportunity in the hospitality industry? Our client, a prestigious hotel located in Sandton, is seeking a skilled and customer-focused leader to join their team. Detail: As the Guest Relations Manager, you will be responsible for supervising and controlling all guest services and...

Candidate requirements:Matric certificate with maths (minimum standard grade or above)Tertiary certificate in Travel & Tourism3-5 years of experience at a senior level in ReservationsExperience in handling customer relationships and developing & promoting products and services in the inbound travel industry.Computer Literate (Microsoft Office, Email,...

Candidate requirements:Matric certificate with maths (minimum standard grade or above) Tertiary certificate in Travel & Tourism 3-5 years of experience at a senior level in Reservations Experience in handling customer relationships and developing & promoting products and services in the inbound travel industry. Computer Literate (Microsoft Office, Email,...

Candidate requirements:Matric certificate with maths (minimum standard grade or above)Tertiary certificate in Travel & Tourism3-5 years of experience at a senior level in ReservationsExperience in handling customer relationships and developing & promoting products and services in the inbound travel industry.Computer Literate (Microsoft Office, Email,...

QUALIFICATIONS Grade 12. Hotel School Diploma or tertiary qualification in Public Relations will be considered anadvantageous. **REQUIREMENTS**: Fluent in English. Fluency in other languages considered an advantage. Good people skills with an aptitude for relating and associating with guests. Exceptional communication skills (verbal and...

The Business Liaison Officer (BLO) will be responsible for the development and implementation of marketing strategies (including print / digital/social media marketing) with a focus on campaigns aimed at acquiring new business, retaining existing clients, and creating relevant customer journeys: The BLO will be the custodian of the company's brand,...

The Business Liaison Officer (BLO) will be responsible for the development and implementation of marketing strategies (including print / digital/social media marketing) with a focus on campaigns aimed at acquiring new business, retaining existing clients, and creating relevant customer journeys:The BLO will be the custodian of the company's brand,...

Front Office Duty Manage needed for 5 star hotel in Sandton MINIMUM REQUIREMENTS Grade 12 Hospitality Qualification Working knowledge of OPERA Previous experience in the same or similar position DUTIES & RESPONSIBILITIES **Front Desk**: Introduce and maintain the most efficient check-in/out procedures. To ensure that reservations are taken correctly...

There is a Position available in Woodmead for an experienced Accounts Payable and Liaison Officer. Expected duties: Collect invoices and supporting documentations from LSPs or related department. Review all invoices against approved quotations. Communicate with LSPs if any further documentation is needed. Communicate with LSPs regarding errors and queries....

**Vendor Liaison Officer, Sandton** The (VLO) is responsible for the day-to-day management, monitoring, inspecting, and proposing measures to improve the ATM channel's performance, processes, and products to meet established standards. **Key responsibilities** **Customer** - Creation of MIS on daily basis; ATM uptime, trouble shooting, remedial...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...

Job description **This is a Live In position** We are looking for that special person who knows what it takes to run a luxury private residence. Someone who is used to 5* service at all times and understands the importance of perfection. If this sounds like we are talking about you, and you have more than 5 years of experience working in a prestigious,...

Opportunity exists for a Principal Scientist and Programme Manager for a Marine conservation initiative. Experience required: Minimum of a master’s degree in marine sciences, with a PhD being preferable Proven experience in fundraising, project development and implementation, and budget management (e.g., project planning, grant management, compiling, and...

We are currently looking for a Front and Back of House Manager to be responsible for the day to day operation and assist in catering. Manage staff training and supervise the upkeep of the guest areas. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities**...

Marine conservation initiative, run collaboratively between a Conservation Foundation and Lodge Management / Touring Company based in Sandton is looking for a Principal Scientist and Programme Manager. Through research, conservation initiatives, raising awareness and working closely with local communities, governments, and other stakeholders, the Foundation...

**Employer Description** A busy, trendy, Upmarket Apartment Suite Hotel located in Sandton. PRIMARY OBJECTIVE OF THE POSITION Provide excellent guest service and ensure efficient and smooth operation of the Sandton reception. This includes welcoming and registering guests, allocating rooms, handling guest queries and complaints, ensuring guest safety, and...

**Job Description**: **KEY PERFORMANCE AREAS**: Manage the Service Repair, Warranty and Parts Business at Dealerships Maintain Business relationships with Customers, Dealerships, and Business partners/suppliers Investigate and report all product quality issues to HML Launch and Manage Service and Recall Campaigns Liaise closely the production plant on...