Guest Liason

2 weeks ago

Sandton, South Africa Adzuna ZA B C2 Full time

Candidate requirements:

Matric certificate with maths (minimum standard grade or above)
Tertiary certificate in Travel & Tourism
3-5 years of experience at a senior level in Reservations
Experience in handling customer relationships and developing & promoting products and services in the inbound travel industry.
Computer Literate (Microsoft Office, Email, Internet).
Proven English literacy written and verbal.
Working knowledge of general booking /operating systems.
General destination knowledge of Southern and East Africa
Problem solver and good with guest interaction
Excellent attention to detail
Excellent communication skills both written and oral, in English.
Foreign language skills advantageous
Excellent telephone skills, professional, helpful, and friendly whilst under pressure.
Creative, organized, and excellent communication skills.
Ability to work under pressure without compromising accuracy.
A consistent approach to quality of output, service, and result-orientated.
Good administrator and professional in all dealings.