Front of House Supervisor/hostess

2 weeks ago


Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor
- New Vacancy - Front of House Supervisor/Hostess**

**Boutique Hotel - Stellenbosch**

**Requirements**:

- 2 years' experience in a similar environment.
- Food and beverage experience.
- Deadline orientated and a good eye for detail and ability to multitask.
- Good planning and organizational skills.
- Driver’s license advantageous.
- Must be willing to work shifts, weekends and public holidays.
- Excellent Customer Relations.
- Computer literate.
- High level of telephone etiquette & excellent all-round communication skills.
- Professional and well groomed.

**Key Performance Areas & Main Duties**:

- Welcoming and checking in and checking out of guests.
- Dealing with guest requests and resolving any complaints/issues quickly to maintain high quality customer service.
- Providing guests with information of restaurants, activities and services.
- Responsible for accurate and efficient accounts and guest billing processes.
- Maintaining cleanliness and tidiness in the hotel reception area, dining room, patio, upstairs venue, and balcony at all times.
- To report any maintenance, breakage, or cleanliness problems to the General or Maintenance Manager
- To undertake general office duties.
- To manage all reservation processes, ensuring accurate room bookings and recording, efficient processing of reservations and cancellations, timely follow-up on payments, provisional reservations, and requests to meet turnaround times.
- To host, assist and engage with guests during breakfast, lunch and dinner or conferences / weddings, as well as rounds at the swimming pool.
- Act as Duty Manager when required.
- Upselling of all merchandise.
- Servicing of beverages and food, setting up buffet and stocking honesty bar, setting up of braai, cooking and preparing platters, light meals and picnics.
- Assist with room checks and managing housekeeping.
- Stock control.
- Assist with social media.

**Package on offer**

**Starting Date**: Asap



  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Our beautiful Guest House in the Banhoek valley is looking for a dynamic and passionate Front of House Assistant. The following requirements are essential and expected of an employee to be considered: - Competent computer literacy - MS office, Outlook and Nightbridge - Great communication skills - Outstanding administrative skills and attention to detail -...

  • Front of House

    1 month ago


    Stellenbosch, South Africa Human Logic Recruitment Agency Full time

    Upmarket Guest Farm wants to employ an experienced Front of House to assist them with guest liaison, management, administration and bookings. **Salary**: R20,000.00 - R25,000.00 per month Ability to Commute: - Stellenbosch, Western Cape (required) Ability to Relocate: - Stellenbosch, Western Cape: Relocate before starting work (required)


  • Stellenbosch, South Africa The Wine Glass Stellenbosch Full time

    **ABOUT THE ROLE**: The Wine Glass, a restaurant and wine bar in Stellenbosch, seeks a skilled Front of House Manager to oversee front of house management and customer service. Responsible for setting and maintaining SOPs, training and managing the FOH team, and ensuring a welcoming ambience, success in this role is measured by seamless guest experiences,...


  • Stellenbosch, South Africa Paradigm Recruitment Full time

    **Front of House - Receptionist | Stellenbosch** **Job Summary**: As a Junior Front of House Receptionist / Reservationist, you will play a crucial role in creating a positive first impression for our guests and ensuring smooth reservation operations. This position requires excellent communication and organizational skills, a friendly demeanor, and a...

  • Front of House

    1 month ago


    Stellenbosch, South Africa Human Logic Recruitment Agency Full time

    My client has a Guest Farm on the Helshoogte Pass and is seeking the services of a Front of House / Receptionist to resume duty ASAP. ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED. **Salary**: R15 000,00 - R20 000,00 per month Ability to Commute: - Stellenbosch, Western Cape (required) Ability to Relocate: - Stellenbosch, Western Cape: Relocate before...


  • Cape Town, South Africa Jason Bakery Full time

    We are looking for a kick-ass front of house manager to join our team with at least 3 years relevant front of house experience. Own transport is essential. 5 - 6 day work week depending on season. Work hours & salary to be discussed in the interview. Please send through CV with contactable references. **Experience**: - Front of House Manager: 2 years...


  • Cape Town, South Africa Quay 4 Full time

    High volume V&A Waterfront seafood restaurant requires a front of house manager. The role is to oversee and manage the front of house teams and operations. We are looking for a hands-on individual with excellent communication and organisational skills, a leader, stable and able to perform under pressurewith a proven track record in a similar environment and...


  • Cape Town, South Africa Feedem Group Full time

    The Feedem Group is one of the largest independently owned level 1 BEE service providers in the outsourced catering and cleaning industry, with offices in all major South African cities. The Feedem Group's shareholders include RMB Corvest, Agile Capital as well as Management, and we are embarking on an aggressive expansion plan, nationally. A vacancy has...


  • Cape Town, South Africa HotelJobs.co.za Full time

    WE ARE LOOKING FOR THE FOLLOWING FRONT OF HOUSE TRAINER WITH FOOD AND BEVERAGE SERVICE EXPERIENCE **REQUIREMENTS**: - MUST HAVE FOOD AND BEVERAGE KNOWLEDGE - MUST HAVE OWN VEHICLE - WILLING TO TRAVEL TO VARIOUS SITES - MUST HAVE SERVICES TRAINING KNOWLEDGE


  • Cape Town, South Africa HotelJobs.co.za Full time

    **IF YOU DO NOT LIVE IN CAPE TOWN - PLEASE DO NOT APPLY!** WE ARE LOOKING FOR THE FOLLOWING FRONT OF HOUSE TRAINERS WITH FOOD AND BEVERAGE SERVICE EXPERIENCE **REQUIREMENTS**: - MUST HAVE FOOD AND BEVERAGE KNOWLEDGE - MUST HAVE OWN VEHICLE - WILLING TO TRAVEL TO VARIOUS SITES - MUST HAVE SERVICES TRAINING KNOWLEDGE


  • Cape Town, South Africa Staffing 101 Full time

    Experience > 3-4 years minimum at Hotel or Guest House Front Desk / reservations. Good communicator and excellent presentation. Age - 26 - 45 years old / Eng / Afr speaking. **Overall Aim / Responsibility** **Salary**: R7,500.00 - R9,000.00 per month Ability to commute/relocate: - Cape Town, Western Cape: Reliably commute or planning to relocate before...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Front of House Manager for popular restaurant in Kloof Street General responsibilities include - Day to day runnings of the restaurant - Excellent guest relations and conflict resolution, problem solving - Staff management for a large staff compliment - Daily cash ups (Gaap) - Food and Beverage knowledge a must in order to maintain quality control - Must...


  • Cape Town, South Africa Seasoned Recruitment Full time

    You would be required to have a completed Matric and have at least 3 - 5 years’ experience in managing large sales and/or service teams. Formal studies in Hotel / restaurant management and or Retail experience is advantageous. Responsibilities: Hospitality - Overseeing floor managers whilst they are maintaining service level of staff - Assist PR & Events...


  • Cape Town, South Africa Sagen Advisory Full time

    **Company Description**: We, Sagen Advisory, a specialized recruitment company is seeking temporary front of house receptionist for December 2023 and January 2024. The position is for a Front-of-house Receptionist Position for a Renowned Property Management company in Westlake Area, in Cape Town. The person must have minimum of 2 years of relevant work...


  • Cape Town, South Africa Sagen Advisory Full time

    Company Description: We, Sagen Advisory, a specialized recruitment company is seeking a YOUNG, enthusiastic, bubbly personality type of person who loves people and loves cheering up people's energy. We are looking for someone who is naturally able to leave good lasting impressions on any new clients walking through the door. Also, someone who is eager to...

  • Front Office

    4 weeks ago


    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **Front of House & Reception - Duties and Responsibilities**: - To liaise with all departments and communicate any special requirements. - To work early and late shifts in accordance with business demands. - To be aware of and maintain relationships with guests. - To perform all front office and reservations procedures. - To perform admin, invoicing and...


  • Cape Town, South Africa Yen’s Vietnamese Street Food Full time

    Responsibilities: - Front of house point of sale operating - Stock Control - Food running - Busking tables - Quality control Minimum Requirement: - Senior Certificate - Valid drivers license and own reliable vehicle - Previous industry related work experience preferable but not essential We are looking for an energetic, friendly, customer service...


  • Cape Town, South Africa Sagen Advisory Full time

    Company Description: We, Sagen Advisory, a specialized recruitment company is seeking temporary front of house receptionist for December 2023 and January 2024. The position is for a Front-of-house Receptionist Position for a Renowned Property Management company in Westlake Area, in Cape Town. The person must have minimum of 2 years of relevant work...

  • Floor Supervisor

    1 month ago


    Cape Town, South Africa Tjing Tjing Full time

    Tjing Tjing is looking for an experienced Floor Supervisor to join our team. Daily tasks include: guiding front of house staff during trade; ensuring guests have a pleasant experience; liaising with managers; listing bookings; problem solving; etc. Characteristics/ skills ideal for this position: organised; communicative; welcoming; level-headed; wine...

  • Floor Supervisor

    1 month ago


    Stellenbosch, South Africa Le Chant Wine Bar Full time

    **Restaurant in Stellenbosch hiring**: **Floor Supervisor** **Salary**: R 15 000.00 (negotiable) **Key Performance Areas incl.**: - Customer service with attention to detail - Developing and maintaining relationships with guests and staff - Supervision of front of house and beverage staff - Strong administration skills - Understanding and ensuring the...