Front Office

2 weeks ago


Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

**Front of House & Reception - Duties and Responsibilities**:

- To liaise with all departments and communicate any special requirements.
- To work early and late shifts in accordance with business demands.
- To be aware of and maintain relationships with guests.
- To perform all front office and reservations procedures.
- To perform admin, invoicing and general office duties
- To ensure you are fully aware of all rates, facilities and current activities within the hotel.
- To ensure that all Reservations, enquiries and requests are confirmed in line with company policy.

**Requirements**:

- At least 3 years' experience in a 5-star environment
- 2 - 3 years' Protel experience will be advantageous
- Fluent in spoken and written English and Afrikaans
- Excellent telephone etiquette
- Excellent attention to detail
- Advanced Computer literate skills



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