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Call Centre Team Leader
4 weeks ago
**Team Leader Position**
If you have the following or know someone with the below experience please submit your CV
- 3 year + experience in an inbound customer service environment (preferably working with various medical aid schemes)
- Matric
- Speak fluent in two or more of the following languages besides English: Xitsonga, Sepedi, Setswana, Sesotho, Tshivenda, Siswati, Ndebele
- Applicants who does not have the above will not qualify or if you are unemployed for more than 6 months.
**Job Types**: Part-time, Temporary
Contract length: 12 months
**Salary**: From R15,000.00 per month
Application Question(s):
- Can we test your language abilities and would you score 80% and above? If not, please do not consider applying
- Do you have experience as a Team Leader in a call center environment of years or more?
- Are you fluent in one or more of these languages Must be fluent in 2 or more of the following besides fluency in English: Siswati, Xitsonga, Sesotho, Setswana, Sepedi, Xitsonga, Tshivenda, Sesotho?