Senior Service/product Offer Management Specialist

5 months ago


Johannesburg, South Africa NTT Full time

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

**Your day at NTT DATA**

This role is responsible for developing and maintaining cross tower go to market solutions and develop and maintain the required GTM collateral. These should allow our sales teams, Client Success Manager’s, partners and clients to easily visualize the end-to-end outcomes that the Cloud Services Division (CSD) are able to provide and accelerate the creation of pipeline creation and conversion. This role brings the broad knowledge of a product or service to the required crafting of a technical solution(s) in support of clients and has a deep understanding of the organization thereby ensuring that their crafted solution(s) meet client requirements.

By monitoring the legislative, regulatory environment and shareholder requirements, the Senior Service Product/Offer Management Specialist can provide deep insights and impact assessments to the organization and ensure full compliance.

**What you'll be doing**

**Key Responsibilities**:

- Engages with Engineers, Consultants, Technical Architects and Solution Architects to ensure that the crafted solution meets client requirements.
- Achieves set and agrees product sales to meet specified financial goals.
- Influences and guides the Sales team to ensure that they are equipped to close deals that involve their products and services.
- Engages with and offer support to internal and external stakeholders to ensure the project’s success.
- Analyzes product data to establish trends and insights using internal and external sources.
- Facilitates the conversion of knowledge and ideas into new or improved products, processes and services.
- Researches and interprets competitor offerings and market trends against client base with a strong data analysis focus.
- Determines the appropriateness of pricing of existing and new investments strategies in line with projected value, competitor offerings and market trends.
- Drafts and maintains product specifications documents.
- Evaluates market trends associated with the particular product of product line.
- Provides product knowledge input assistance for compiling client proposals.
- Writes RFI/RFP responses and bids and obtain vendor product certification for the product portfolio.
- Recommends product enhancements and updates to identify new business opportunities.
- Involvement in product development life cycle in order to understand how new products or new product features will impact both the end user and the client facing areas that directly support end users.

**Knowledge and Attributes**:

- Advanced knowledge of market segments and product portfolio categories
- Advanced knowledge of product lifecycles and technology solutions.
- Advanced knowledge of product management disciplines and tools.
- Demonstrate financial awareness and commercial acumen.
- Possesses strategic thinking skills with sound presentation and public speaking abilities.
- Advanced problem analysis and solution formulation capabilities.
- Excellent verbal and written communication ability.
- Advanced understanding of the organization's transformation and change programs.
- Demonstrate a sound understanding of the technologies related to product areas
- Advanced understanding of the product’s functionality and capability.
- Displays an astute mind-set with critical thinking ability.

**Academic Qualifications and Certifications**:

- Bachelor’s degree or equivalent in Information Technology or Computer Science or Business or related field.
- Relevant certifications such as Scaled Agile and ITIL are beneficial.

**Required Experience**:

- Advanced experience in a similar position, preferably gained within a global technology services organization.
- Advanced experience gained within the technology industry.
- Advanced track record managing the implementation new products or product lines.

**Workplace type**:
Hybrid Working

**About NTT DATA**

**Equal Opportunity Employer



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