Nightshift QA Team Leader Required

We are recruiting for QA Agents and QA Team Leaders. - You MUST have International experience within a call centre environment - QA experience is advantageous as an a QA agent or QA Team Leader - Energy (Gas &Electric ) experience advantageous We offer: - Basic Salary - Performance bonus - Permanent Contract of employment AND more. **Salary**: R5,250.00 -...

Synergy Contact Centre is currently looking for individuals who Have **GAS & ELECTRIC **experience for **NIGHTSHIFT **Positions. **Working Hours**: Between 11PM - 10AM **Salary**:R5250 + R1000 Attendance bonus + R1000 Nightshift Allowance + Commission **Must have Gas & Electric Experience and Reliable Transportation** **Salary**: R5,250.00 - R7,250.00...

_**Synergy Contact Centre is hiring!**_ - **If you are interested in starting a career, we want you!**_ We are currently recruiting experienced nightshift customer services advisors - **Requirements**:_ - Great Communication Skills_ - Fluent English_ - Computer Literacy_ - International customer service experience_ - **Package**:_ - R5250 Basic Salary +...

An exciting and challenging opportunity has arisen for an experienced and suitably qualified Team Leader to join the Production Support Centre team based in Durban. **Purpose of the job**: To support Production Support Centre team with production and stock **Experiential and Educational requirements**: - Minimum of Matric / Grade 12 - Certificate in...

**MAIN PURPOSE OF THE ROLE** Oversee and manage the day-to-day operations of a Quality Assurance team. **DUTIES AND RESPONSIBILITIES** **To ensure customer satisfaction through monitoring agent interaction with the customer.** - Collate and distribute send reports - Liaise with sales departments - Analyse and monitor sales agent trends - Audit sales and...

**MAIN PURPOSE OF THE ROLE** To provide administrative support to the QA management team and wider campaign. **DUTIES AND RESPONSIBILITIES** **Work distribution** - Ensure that QA evaluators are allocated with daily workload by 8:30 to 9 am. - Monitor and ensure that all campaigns SLAs are achieved and that all agents are evaluated according to...

Debt Solutions SA is currently recruiting for skilled Sales Quality Assurance Agents **Purpose of the Role** - Create scorecards as well as providing accurate feedback. - Listening to and assessing calls. - Report on any trends or patterns that may be occurring to relevant management. - Filter information regarding non-compliance to Team Leader/ Senior...

Assume overall accountability for the consistent implementation of appropriate standards and measures relating to quality and customer experience. - Support the business operations in ensuring that the quality of work delivered, and all client interactions, meet our customer experience purpose and quality standards by providing relevant, regular, and...

The successful candidate will be responsible for planning, controlling and leading production within specific production areas, conducting auditing, quality control and the control of raw materials and packaging. You will also see to the requisitioning, printing and controlling of labels. Over and above, you will be responsible for the quality of...

**Field Team Leader KZN** A1 Financial Services is an authorized Financial Service Provider FSP No 47264, and we require a dynamic Team Leader to spearhead our long-term insurance Field sales campaign (Funeral) for a leading insurance brand. This position entails directing and managing sales agents, securing targets, and leading a successful team...

We’re on the search for a vibrant, self-disciplined Team Leader who will be responsible for managing a team of associates in our Quality Assurance department; to ensure that operational targets are met while ensuring an excellent customer experience. **a day in your life?** **Leadership & People Management**: - Manages a team of CALL CENTRE agents to...

**DUTIES AND RESPONSIBILITIES** - Create scorecards providing accurate feedback - Listening to and assessing calls - Provide accurate feedback - Report on any trends or patterns that may be occurring - Filter information regarding non-compliance to QA Team Leader - Document and maintain scorecard on all assessments conducted - Ensure that you meet quantity...

**DUTIES AND RESPONSIBILITIES** - Create scorecards providing accurate feedback - Listening to and assessing calls - Provide accurate feedback - Report on any trends or patterns that may be occurring - Filter information regarding non-compliance to QA Team Leader - Document and maintain scorecard on all assessments conducted - Ensure that you meet quantity...

**Team Leader (Collections)** **_ your purpose_** You ready to lead, inspire and supports a team of associates to meet their operational targets and to deliver an excellent customer experience. **_ your day to day responsibilities:_** - Lead your team of call centre agents - Ensure that departmental targets are achieved through excellent customer...

Huntswood is looking for a dynamic Operations Leader to join our Team ! - Oversee TL and advisors. - Drive Performance - Drive QA - Accountable for deliverables - Maintain excellent Customer Service - Execute strategies to improve the teams overall performance. - Conduct Performance Reviews - Focused on generating high levels of KPI attainment. - People...

**_your purpose_** The Team Leader is responsible for managing a team of associates to ensure that operational targets are met while ensuring an excellent customer experience. **_ key responsibilities_** - ** Leadership & People Management**: - Manages a team of call centre agents to ensure that departmental targets are achieved through excellent customer...

We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team...

**Introduction of the Company**: HoMii is easy and accessible, it’s a lifestyle driven by technology and wrapped in beautiful, on trend apartments. In the heart of the city, HOMii is literally where it's at. Your HOMii is more than a building. From awesome rooftops and hanging with your crew on the weekend, HOMii also offers chill and work areas to hang...

**Collections Team Leader (Night Shift)** Mrp money is looking for a self -motivated, passionate Collections Team Leader to join their fast-paced team. **purpose** You will be responsible for leading a team of associates to minimize bad debt write off. Your key focus of this role will include motivating associates to achieve targets, assessing their...

LOCATION- South Africa DurbanJOB SKILLS QA/QCTYPE ContractJOB ID - 152887SALARY - Negotiable**FUNCTION: QA /QC INSPECTOR (OFFSHORE)** **DISCIPLINE: QA / QC** **LOCATION: EQUATORIAL GUINEA** **DURATION: CONTRACT** **SALARY: MARKET RELATED** **"TRS has an urgent requirement for a qualified CSWIP Level 3 OFFSHORE QA / QC INSPECTOR to join our client’s...