Quality Assurance Team Leader

**MAIN PURPOSE OF THE ROLE** Oversee and manage the day-to-day operations of a Quality Assurance team. **DUTIES AND RESPONSIBILITIES** **To ensure customer satisfaction through monitoring agent interaction with the customer.** - Collate and distribute send reports - Liaise with sales departments - Analyse and monitor sales agent trends - Audit sales and...

Our client is localizing the production of automotive press parts, they are poised to significantly contribute to the advancement of South Africa's automotive industry, fostering economic development and job creation in the region.The purpose of this role is for the Quality Team Leader is responsible for ensuring the day-to-day quality activities are...

Main Purpose of Role The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls. The Quality Assurance Specialist is also responsible for increasing the department's customer satisfaction rating by making sure that the Sales & Customer Services team provides exceptional customer service. A key part of the role...

Debt Solution SA is recruiting for a Quality Assurance Agent To join our team in our Essenwood offices **DUTIES AND RESPONSIBILITIES** - Create scorecards providing accurate feedback - Listening to and assessing calls - Provide accurate feedback - Report on any trends or patterns that may be occurring - Filter information regarding non-compliance to Team...

**Job Advert** Do you always check the best before dates? Do you read the content labels before purchasing products? Do you follow the washing instructions for each of your clothing items? This kind of attention to detail and focus on ensuring quality is exactly what we’re looking for in our Quality Team Leader at Concentrix + Webhelp. This is the...

**Business Support** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: - Do you always check the best before dates? Do you read the content labels before purchasing products? Do you follow the washing instructions for each of your clothing items? This kind of attention to detail and focus on ensuring quality is exactly what...

A large têxtile company is seeking a skilled team leader to provide support to the rolling and dye plant department. **JOB DESCRIPTION** - adherence to all good manufacturing practices, company policies and food safety and quality assurance procedures - Working closely with the maintenance team to ensure line proficiency and production levels are...

QUALITY TEAM LEADER *** Our client in the FMCG industry is seeking a QUALITY TEAM LEADER to join their concern in Pinetown, Durban. **Duties and Responsibilities include but not limited to**: - Supervision and planning of shift QC Inspectors - Monthly Toolbox Talks with Quality Inspectors - Ensuring QC Inspectors are trained and using the correct Test...

A Senior Quality Assurance Manager is sought by Pacific International Executive Search for a well-established manufacturing company.About the JobThis critical role will be responsible for driving excellence in quality management across the organization. The ideal candidate will have a strong background in quality assurance and control, process improvement,...

Inspired to grow with your experience, learn and share with new colleagues? Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste. We are...

Debt Solutions SA is looking for Quality Assurance Agents

**Job Advert** Do you always check the best before dates? Do you read the content labels before purchasing products? Do you follow the washing instructions for each of your clothing items? We are looking for this kind of attention to detail and focus on ensuring quality. We have the perfect opportunity for you to show off you proven quality experience with...

**Technical ~ Risk Management** **Durban** ***: **QUALITY ASSURANCE OFFICER DURBAN R20 000 PM** Our client in Durban has an exciting opportunity for a Quality Assurance Officer The term quality assurance in higher education is increasingly used to denote the practices whereby academic standards are determined, maintained and improved. This definition...

**Business Support** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: - Do you always check the best before dates? Do you read the content labels before purchasing products? Do you follow the washing instructions for each of your clothing items? We are looking for this kind of attention to detail and focus on ensuring...

**Customer Service/Support** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: - At Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised. You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people...

**Job Advert** At Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised. You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined...

**Job Advert** At Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised. You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined...

Our client is looking for a Quality Assurance Graduate to join their team and oversee the quality of all products and services that their. organization produces. **Responsibilities**: - Ensure that standards and safety regulations are observed - Address and discuss issues and proposed solutions with superiors - Document quality assurance activities and...

Quality Assurance & Insights Manager Call Centre BPO Durban - Kwa Zulu Natal - South Africa A fantastic opportunity exists for a highly experienced Quality Assurance and Insights (QA&I) Leader to join an innovative, complex, and rapidly growing BPO business. The role holder will be accountable for delivering all aspects of the QA&I plan, ensuring the...

Job Overview:We are seeking a dedicated Quality Assurance Specialist to join our team. As a key member of our staff, you will play a crucial role in maintaining institutional quality standards by supporting governance, accountability, and performance across all departments.This position involves implementing quality assurance processes, coordinating...