Service Department Manager

1 week ago


Phoenix, South Africa Star Retailers Full time

**RETAIL SERVICE DEPARTMENT MANAGER**

A well-known leading Supermarket based in Phoenix is looking for a Service Department Manager who will manage our highly esteemed service departments in our store which include the Bakery, Butchery and Deli

**Job Objectives**:

- To ensure the achievement of the different department’s financial performance by driving and maximizing sales through the execution of promotional activities and driving cross-selling, up-selling initiatives, and superior customer service across the store team.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the service departments are in line with the brand image.
- To efficiently execute operational activities of the service departments including stock management, shrinkage, wastage and general housekeeping
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule daily in line with the Group's labour policy and the relevant labour model to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.

**MINIMUM REQUIREMENTS**:

- Grade 12.
- At least 5 years’ experience as a retail manager.
- _SALARY: Market related; based on your experience_*

Ability to commute/relocate:

- Phoenix, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Experience**:

- Service Department Management: 1 year (required)


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