Copy of Service Delivery Manager

**JOB PROFILE**: - Job Title: - Service Delivery Manager- Division: - Support- Subdivision: - Service Delivery- Reports to: - Chief Operating Officer**WORKING RELATIONSHIPS**: - Internal: - Ensuring that recovery processes and procedures are in place and tested regularly. - Ensure that communication and feedback on major incidents, problems and changes. -...

THE JOB AT A GLANCESenior IT Service Delivery Manager will be responsible for managing overall delivery of IT services to business with a focus on maintaining service level agreements, ensuring quality service, and managing stakeholder relationships.WHAT WILL YOU DO?Oversee IT Service Delivery Identify Problems and Resolve QueriesIdentify problems requiring...

**Job Description Summary** Responsible for high-level relationship management and acts as client liaison during delivery of a professional services engagement or an outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Works to grow the...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...

**JOB DESCRIPTION** - **TITLE OF THE POSITION**: Copywriter **AREA OF WORK** Digital Brand Communication to existing customer bases at online Casino brands. There is no social media element to our marketing strategy, we focus primarily on web and mailer copy, affiliate websites and website copy. **DEPARTMENT** Marketing **REPORTS TO** Content &...

**Pays** Afrique du Sud **Lieu** South Africa **Lieu de travail** JOHANNESBURG(ZAF) **Société employeur** TotalEnergies Marketing South Africa (Pty) Ltd **Domaine** Systèmes d'Information **Type de contrat** CDI **Expérience** Minimum 6 ans As a Service Delivery Manager you will possess the following: Relevant degree or diploma in IT or...

Service management is a customer facing function that refers to the entirety of activities, directed by policies, organised, and structured in processes and supporting procedures that are performed by Reflex Solutions to design, plan, deliver, operate, and control technology services offered to our customers. Service Management embodies the core of service...

**Minimum Desired Qualifications** - National Senior Certificate (Grade 12) - ITIL V3/4 and Project Management Certifications. - IT Diploma or degree preferable. **Minimum Desired Experience** - 7+ years hands-on experience in IT Service Management. - 5+ years experience in an IT Service Delivery Environment - 5+ years Project Management experience - 5+ in...

Main Objective - The Assistant Manager is responsible for providing departmental support to the manager is the - planning, executing and evaluating activities according to predetermined timelines. - Act as a Coach, mentor, motivate and supervise project team members. Influence them to take - positive action and accountability for their assigned work. Take...

If you are an experienced AService Delivery Manager with in-depth knowledge and understanding of SAP, the Deloitte Consulting team is looking for youA Service Delivery Manager is responsible for ensuring the delivery of high-quality services to customers. They play a critical role in ensuring that the services provided by an organization meet the needs and...

The IT Services Delivery Manager will take overall responsibility for the delivery of third and fourth line software support including the management of the full Software Development Lifecycle for support applications.Main Responsibilities:Plan, design and guide the support operations strategically and manage the client experience as it relates to the...

**Job Classification** - **REQ: 129657 - Refilwe Falatsi**: - **Closing Date: 17 November 2023**: - **Division: Nedbank Insurance | Client Experience**: - **Employment Equity Statement: Preference will be given to individuals from underrepresented groups.** - Job Family- Information Technology- Career Stream- Design- Leadership Pipeline- Manage Self:...

**The main purpose of this position/job is**: The Senior Manager: ICT Service Delivery is responsible for overseeing and managing IT service management processes and customer-facing functions, supporting the entire University user community. This includes managing the service desk, desktop support, audio-visual support, and lab support functions. Ensuring...

**Service Level Management** - Ensure that agreed service levels are consistently met on a monthly basis - Continual improvement and maintenance of an efficient service catalogue that will form the basis of services delivered to users - Manage the Service catalogue - Ensure that all service management processes are executed to fulfil the process objective -...

The purpose of the role: Main Responsibilities: - Plan, design and guide the support operations strategically and manage the client experience as it relates to the products and services that we offer - Own the Incident, Request, Change and Escalation processes, ensuring accurate reporting and pro-actively initiating service improvement activities when...

If you are an experienced AService Delivery Manager with in-depth knowledge and understanding of SAP, the Deloitte Consulting team is looking for youA Service Delivery Manager is responsible for ensuring the delivery of high-quality services to customers. They play a critical role in ensuring that the services provided by an organization meet the needs and...

If you are an experienced AService Delivery Manager with in-depth knowledge and understanding of SAP, the Deloitte Consulting team is looking for you A Service Delivery Manager is responsible for ensuring the delivery of high-quality services to customers. They play a critical role in ensuring that the services provided by an organization meet the needs and...

Organization The Bridgespan Group is the leading nonprofit consulting organization serving ambitious nonprofit leaders, philanthropists, and impact investors in North America, Africa and Asia. We work with social change organizations such as the Global Food Network, JSI, CAMFED, OSF - Open Society Network, Proximate Fund Founded over 20 years ago, we...

We are looking for an experienced and talented Copywriter (CW) to write clear and concise copy for marketing and advertising communications across our digital touch-points. You will collaborate closely with your Creative Director and creative team to develop compelling messaging that informs and engages our intended target audiences. You will also be...

**Cool Ideas, leading ISP in Ros**ebank Johannesburg requires an Operations Coordinator to join our team** **_ Requirements & Responsibilities:_** - ** Order placing**: - ** Order Follow ups**: - ** Data Capturing**: - ** Attend to inbound and Outbound calls**: - ** Assisting in the Rica process**: - ** Voip Queries**: - ** Fibre line provider...