Service Delivery Manager

**THE JOB AT A GLANCE** Senior IT Service Delivery Manager will be responsible for managing overall delivery of IT services to business with a focus on maintaining service level agreements, ensuring quality service, and managing stakeholder relationships. **WHAT WILL YOU DO?** **Oversee IT Service Delivery** *** **Identify Problems and Resolve...

THE JOB AT A GLANCESenior IT Service Delivery Manager will be responsible for managing overall delivery of IT services to business with a focus on maintaining service level agreements, ensuring quality service, and managing stakeholder relationships.WHAT WILL YOU DO?Oversee IT Service Delivery Identify Problems and Resolve QueriesIdentify problems requiring...

Full Time - Johannesburg - Posted 5 hours ago Job Position: Manager: IT Service Delivery Ref: 4485 Location: Johannesburg (Randburg) **Salary**: R60 000 to R85 000 per month commensurate with qualification and experience Qualifications / Requirements: - Bachelor’s Degree or equivalent IT qualification or Diploma - ITIL - CobIT - Minimum 9+ years...

Service management is a customer facing function that refers to the entirety of activities, directed by policies, organised, and structured in processes and supporting procedures that are performed by Reflex Solutions to design, plan, deliver, operate, and control technology services offered to our customers. Service Management embodies the core of service...

**Minimum Desired Qualifications** - National Senior Certificate (Grade 12) - ITIL V3/4 and Project Management Certifications. - IT Diploma or degree preferable. **Minimum Desired Experience** - 7+ years hands-on experience in IT Service Management. - 5+ years experience in an IT Service Delivery Environment - 5+ years Project Management experience - 5+ in...

FunctieomschrijvingDo you want to be part of a great company that has been around for many years? Do you want to make an impact on your clients' businesses and increase your career prospects? Apply for this Client Delivery Manager role!The Client Services - Client Delivery Manager takes responsibility for the overall management of a client contract. They...

Act as the primary interface managing the services relationship for the client - Perform client-facing service activation activities - Operations performance, including: - Service Improvement Plans - Establish, monitor, and report Service Delivery Reports - Escalation management and Reporting - Meeting Management with Clients - Major Incidents - Scrutinize...

The IT Services Delivery Manager will take overall responsibility for the delivery of third and fourth line software support including the management of the full Software Development Lifecycle for support applications.Main Responsibilities:Plan, design and guide the support operations strategically and manage the client experience as it relates to the...

Responsible for the overall performance on all SLA clients. Such a person should understand the agreed SLA and the groups responsible for delivering against the SLA’s. In all instances where an incident exceeds SLA criteria, is responsible for Root Cause Analysis and to rectify shortcomings in any process or procedure Studies the incident statistics and...

The Service Delivery Manager manages the contractual service deliverables for our large and strategic accounts. The portfolio may include customized (Device as a service) and/or elevated priority services. You will be responsible to coordinate internal and external teams local/regional or global to ensure the service is at the right level and we meet our...

Ensure clients receive an exceptional experience, high quality service through managing the complex logistics surrounding delivery of services while ensuring projects are delivered on time and within budget. Build and maintain strong client relationships, manage expectations, schedule project delivery, and manage feedback. Jhb based.

**Job Profile Summary** Responsible for high-level relationship management with clients. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of...

**Requisition Details & Talent Acquisition Consultant** - REQ 124710 Thembi Mtshali- Job Family- Information Technology - Career Stream- It Application Development - Leadership Pipeline- Manage Managers - FAIS Affected**Job Purpose** - To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of...

Job ID - #BH-6658-1 - Category - Mining - Location - Johannesburg, South Africa - Job Type - Full Time - Posted Date - 03 August 2023 - Closing Date - 31 August 2023 **Project Services Manager** **The Company** Our client is one of the world’s largest producers and marketers of copper, with mining operations and development projects in key mining regions...

**Who are we?** **What do we offer?** - We offer both remote and hybrid work opportunities. - Intellinexus is an SME, therefore you get a lot of exposure to different technologies, solutions and techniques during projects. - Intellinexus supports career development and growth of its employees, therefore time and money is invested to grow their consultants...

**Service Delivery Payroll Manager** - Be part of a group that is safety driven and values inclusion - Opportunity to work in a world class organisation - Exposure to global operations, processes and stakeholders - Role based in London or South Africa **About the role** **Finding better ways to provide the materials the world needs.** We are looking for a...

Our motor dealer client based in **Johannesburg South, Gauteng**, currently has a vacancy of a Service Manager. The position will report to the Dealer Principal (DP) The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department’s operating policies and...

**Requisition Details & Talent Acquisition Contact** - 131165 - Busi Radebe- Job Post End Date: 29 January 2024- Job Family- Information Technology - Career Stream- IT Application Development- Leadership Pipeline- Manage Managers **Job Purpose** - The Production Delivery Manager will oversee the strategic development and execution of campaigns and digital...

SUMMARY : Driver Assistant JOB DESCRIPTION : We are looking to hire a highly efficient Driver Helper to assist company drivers with all deliveries. Driver Helper Responsibilities : - Loading and unloading company products. - Assisting drivers to find delivery locations. - Compiling accurate delivery records and reports. - Reporting all delivery-related...

**JOB ID** - Req: 122755**Job Family** - Information Technology **Career Stream** - It Application Development **Leadership Pipeline** - Manage Managers **Job Purpose** - To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of projects or programmes for a portfolio in ensuring the...