Digital Sales Customer Experience Specialist

2 weeks ago


Sandton, South Africa Volkswagen Group Full time

**Job Description and Responsibilities**:

- Work closely with the Sales to set in place project plans and timelines to implement digital strategies.
- Understated sales process and operations and seek to improve efficiency through digitalization.
- Contribute towards sales strategic thinking and implementation within the sales business.
- Implement digital project across the organization that improve customer experience and/ or drive efficiencies within the business.
- Lead, project manage and report within an agile work process.
- Consistently evaluate and improve the sales customer journey.
- Engage with business departments required to implement digital projects - CTI, VW IT, and Marketing etc.
- Work collaboratively, cross divisionally and cross department to ensure an effective digitalization effort based on sound strategic planning and achievement of business imperatives.
- Collaboration and information sharing on global digital initiatives e.g. “Digital in Sales” (DS).
- Collaborate with Network management in support of the global Digital showroom program.
- Support and Implement e-Commerce strategies within the sales channel.
- Develop and implement brand strategies within the Salesforce platform.
- Engage with sales team to identify areas of improvement within the business.
- Develop communication and change management plans to instill adoption and handovers of digital projects to within sales.
- Sales Leads management.

**Education and Experience**:

- Minimum of 5 years Motor Industry experience and a sound knowledge of sales core processes and business operations
- Ideally at least 5 years’ experience in one or more of the following:
User Experience (UX) design.

Data analytics.

Digital project management.

Basic Systems understanding.

Project management.
**Skills, Attributes & Other requirements**:
ESSENTIAL:

- Strong communication skills, both written and oral, with an excellent command of the English language
- Ability to develop implementation/ project plans from digital strategies.
- Sound knowledge and experience in sales processes and operations.
- Ability to contribute and implement strategic thinking.
- Ability to present strategic concepts in a clear and concise way.
- Project management skills.
- Data analysis and processing skills.
- Ability to build strong business relationships.
- Ability to operate in a high performance team and results driven.
- Budget management and an understanding of fundamental financial principles.
- Ms. Office (Powerpoint/Excel/Word, etc )



  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Health**Function**:Customer Experience**Date**:13-Apr-2023**About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our...


  • Sandton, South Africa JeloCorp Full time

    Our client is looking for a Customer Experience Specialist to oversee the customer operating and customer loyalty programmes and events. To be successful in this role, the ideal candidate is to be mainly responsible for the customer operations department, responsible for building customer operation and customer loyalty programmes for the automotive brand....


  • Sandton, South Africa JeloCorp Full time

    Our client is looking for a Customer Experience Specialist to oversee the customer operating and customer loyalty programmes and events.To be successful in this role, the ideal candidate is to be mainly responsible for the customer operations department, responsible for building customer operation and customer loyalty programmes for the automotive brand....


  • Sandton, South Africa Jelocorp Full time

    Our client is looking for a Customer Experience Specialist to oversee the customer operating and customer loyalty programmes and events.To be successful in this role, the ideal candidate is to be mainly responsible for the customer operations department, responsible for building customer operation and customer loyalty programmes for the automotive brand....


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Health**Function**:Customer Experience**Date**:13-Apr-2023- Discovery - Health- Customer Experience Specialist (Senior)**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose,...


  • Sandton, South Africa IBM Full time

    Introduction The Digital Sales Specialist is an incentive role responsible for identifying opportunities and closing sales for IBM Technology Lifecycle Services (TLS) solutions. The Digital seller is proficient in client communications and the discipline offerings, has knowledge of other discipline products, and has the sales and technical experience to...


  • Sandton, South Africa Pollock and Associates Full time

    Customer Onboarding Specialist ICT Sandton - Gauteng - South Africa Reporting to the Executive: Channel Development you will be required to act as an additional resource to assist the sales team with the onboarding of all customers, including resellers as well as end-users. You will have a good understanding of the cloud backup/ IT industry, therefore...


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Health**Function**:Information Technology**Date**:9 Jun 2023- Digital Technical Support**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with...


  • Sandton, South Africa C & G (Hospitality) Recruitment Full time

    A luxury Hotel Group in Sandton is requiring a Marketing, Online and Social Media Specialist. You will be responsible for representing the client through their online presence by implementing and managing the Company’s Social Media strategy in order to increase the online presence and improve our marketing and sales efforts. - Implement and manage the...


  • Sandton, South Africa Star Personnel Recruitment Full time

    Our client is a leading marketing and brand distribution agency who are looking to grow locally and internationally. They are looking to hire a like-minded individual who is creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate - Develop a digital marketing strategy. To include: tracking...


  • Sandton, South Africa Santam Full time

    This role is for a commercial underwriter with experience in PI, Liability and Cyber. Underwriting (Core) • Ability to conduct risk analysis in respect casualty business (Liability and Professional Indemnity) for accurate underwriting  • Quoting and dealing with queries from brokers on any referrals that arise out of the digital platform....


  • Sandton, South Africa Raizcorp Full time

    myPanier is an online Gourmet & Specialty foods marketplace from around the world with a strong focus on European goods. We are a fast-growing start up shipping nationwide in the US from Lake Forest, CA, and manage a catalog of thousands of food specialties and artisan goods, selling on different channel platforms. Food is more than an aggregate of...


  • Sandton, South Africa C & G (Hospitality) Recruitment Full time

    A Hotel Group in Sandton is requiring a Marketing, Online and Social Media Specialist. You will be responsible for representing the client through their online presence by implementing and managing the Company’s Social Media strategy in order to increase the online presence and improve our marketing and sales efforts. - Implement and manage the social...


  • Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingThis role recognized that the “cloud sale” requires a specialist engagement and is not typical of other traditional sales engagements. The Cloud Specialist is a Sales role that bring this focus to the client engagement and the sales cycle. the Cloud Specialist is able to work both via a Sales Specialist/Client Manager, or directly with...


  • Sandton, South Africa Shift One Recruitment Full time

    **Job description**: We are looking for a mid-snr level Social Media Manager who will be responsible for the marketing plan by developing and implementing the content strategy. Deals directly with the Director of Marketing, Head of Digital and Hotel General Managers; and external agencies for brand, PR and digital. Will work on a national brand in the...


  • Sandton, South Africa Coloplast AS Full time

    Consumer Sales Specialist (Call-centre)Coloplast South Africa has an exciting opportunity for a Consumer Sales Specialist to join a brand-new team within the Consumer Care department. The Consumer Sales team will be responsible for "selling while caring" by fully understanding Consumers' needs, challenges, lifestyle goals and expertly recommending the...

  • Digital Analyst

    4 weeks ago


    Sandton, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...


  • Sandton, South Africa HR Genie Full time

    Digital Marketing ManagerLocation: Woodmead Contract type: Fixed termQualification and Skills RequirementsBachelors degree in marketing or a related field.3 5 years experience as a Digital Marketing Specialist within the telecommunication sector.Excellent excel and presentation skills a must.Deliver results within a defined time frame and strong sense of...


  • Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingDo you want to work for a company that challenges your thinking? Do you want to work on cutting-edge technologies, with a strong focus on user experience and design? Are you looking for an environment where you can make an impact in the technology world? The team of Customer Experience Solution Architects are looking forward to hearing...


  • Sandton, South Africa Just Gym Full time

    Overview **Reference** HCSE - PF001 **Salary** ZAR0 - ZAR0/month **Job Location**: - South Africa - Johannesburg Metro - Sandton **Job Type** Permanent **Posted** Monday, January 22, 2024 **Closing date** 29 Feb 2024 23:59 Planet Fitness is looking for a Head of Customer Service/Experience, who will play a pivotal role in shaping and enhancing our...