Operations Executive

4 weeks ago

Johannesburg, South Africa IQbusiness South Africa Full time

Are you a tech-savvy individual with a flair for scripting and a passion for operational excellence?

**Requirements**:

- Recognised post-matric qualification - ideally a 3-year degree or diploma in Computer Science or related field [i.e., Developer / Programmer].
- Market Research qualification or at least two [2] years’ experience within an organisation conducting Market Research.
- Two [2] years plus experience in a Market Research “operations” role which includes experience in survey scripting, survey deployment, monitoring, and data analysis.
- Knowledge of, and ability to use research and sample platforms [for e.g., but not limited to: Alida; Maru; Alchemer; Survey Monkey; Dooblo or other proprietary Market Research or survey software etc.]
- CSS or HTML experience is advantageous.
- Proficient in Microsoft and Office tools; specifically, MS Teams, MS Outlook, SharePoint, Excel, PowerPoint, and Word.

**Competencies**:

- Ability to support multiple stakeholders in a highly responsive, fast-paced environment
- General knowledge of conducting online market research
- General and technical problem-solving abilities
- Cross-departmental collaboration
- Project management skills
- Effective communication skills
- Effective at multi-tasking
- Approachable “go-to” person
- Adaptable
- Analytical thinker
- Attention to detail
- Process oriented approach to work
- Customer-focused
- Time management skills
- Strives for service delivery excellence

**Roles & Responsibilities**:
**Client and Stakeholder Support** [provide support to internal stakeholders and clients in a demanding dynamic environment]
- Works closely with Account Directors, Research, Sample Operations and Analytics and Automation Teams to ensure alignment on survey, sample, analysis requirements and timelines.
- Supports Research and Account Directors in fostering strong relationships with self-service and assisted-service clients through providing training and ongoing support in the effective use of Insight Community and other research solutions.

**Project Ownership and Management** [effective daily management and execution of operational tasks]
- Work as part of a Team, using shared project plans and deadlines to ensure on-time delivery within agreed internal and client SLA’s.
- Make use of organisational project management software to provide progress updates and support effective project management for on-time delivery.
- Be aware of, and work within, defined client and operational budgets, driving cost-and timesaving in all areas whenever possible.

**Operational Tasks** [carry-out tasks related to the operational execution and delivery of market research activities]
- Understanding and operational interpretation of client needs [with the support of Account Directors and Research].
- Setting up platforms, programmes, solutions, and projects from an operational, technical perspective.
- Survey scripting, including custom scripting to achieve specific complex survey requirements.
- Survey testing and test data checking [prior to deployment].
- Sample preparation [including list cleaning], uploads and management.
- In platform, live and reporting table set-up based on Research and client specifications.
- Survey data exports and data preparation [cleaning].
- Insight Community and Panel management activities.
- Insight Community and Panel Member Health-related activities.
- Processing airtime and other relevant incentives | rewards.
- Conducting lucky draws.
- Assisting Account Managers and Support Executives in community member, panel member or research participant query resolution.
- Stakeholder and client training on the Research platforms used.
- Resolving any client, internal or participant queries related to a survey or platform.
- Demonstrate a “quality-in-all-I-do”, customer-centric and collaborative approach to performing tasks.
- Be aware of, and follow, operational procedures and quality checks.
- Share in problem resolution through demonstrating an eagerness to learn and through the effective sharing of lessons learnt with Team members.
- Set-up and maintain project and team-specific documentation.
- Monthly tracking of all project-related tasks for the purpose of reporting on personal operational metrics.
- Participate in the review, piloting, and recommendation of any “fit-for-purpose” systems, software or hardware as identified by the Operations Team Leader or
- Play an active role in the successful implementation of any new systems, platforms, solutions, or processes.
- Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification_
- IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals_

  • Operations

    4 weeks ago

    Johannesburg, South Africa Operations Full time

    Operations - Rigging & Heavy Machinery Industry We are seeking a skilled Operations Coordinator to oversee daily activities and ensure the smooth execution of projects in the rigging and heavy machinery field. Key Responsibilities: Coordinate daily operations, including scheduling, job planning, and resource allocation. Work with project managers to...

  • Executive Operations

    3 days ago

    Johannesburg, Gauteng, South Africa Edge Executive Search Full time

    Reference: JHB003596-KK-1Takes full accountability to ensure that all strategic, critical & other facilities as defined by the customer meet business as well as contractual needs.Duties & ResponsibilitiesOur client within the facilities industry is looking for an Executive Operations to join their team.Requirements:Degree or B-Tech in Engineering / FM...

  • Operations Management Expert

    3 days ago

    Johannesburg, Gauteng, South Africa Executive Placings Full time

    Company OverviewWe are Executive Placings, an innovative company that specializes in executive placements. Our team is dedicated to providing exceptional services to our clients, and we are seeking a highly skilled professional to join our team as a Groups and Incentives Operations Consultant.Job SummaryThis role is responsible for delivering and performing...

  • Executive Director

    3 weeks ago

    Johannesburg, South Africa Cortez Executive Search (Pty) Ltd Full time

    **Purpose**: - We are seeking a self-driven and highly competent Executive Director to lead and influence our organisation towards favourable growth, and to design and direct strategies that support and enhance our organisational operations; - Duties for the Executive Director will include managing company assets, optimising financial operations, providing...

  • Senior Executive Leader

    4 days ago

    Johannesburg, Gauteng, South Africa Keller Executive Search Full time

    OverviewKeller Executive Search is a respected global distributor and solutions provider in the chemical industry with operations across multiple continents. They specialize in providing technological solutions and commercial expertise to diverse sectors including automotive, coatings, construction, adhesives, and more.The company has a strong footprint in...

  • Director of Business Operations

    3 days ago

    Johannesburg, Gauteng, South Africa Edge Executive Search Full time

    About the PositionWe are seeking an experienced Executive to join our team and lead our operations.Responsibilities:The successful candidate will be responsible for managing the day-to-day operations of the company.They will oversee the implementation of business strategies and ensure that all facilities meet contractual requirements.Strong leadership skills...

  • Senior Operations Leader

    3 days ago

    Johannesburg, Gauteng, South Africa Edge Executive Search Full time

    About the RoleWe are seeking an Executive to lead our operations team and ensure that all facilities meet business needs.Responsibilities:The successful candidate will be responsible for managing the day-to-day operations of the company.They will oversee the implementation of business strategies and ensure that all facilities meet contractual...

  • Groups and Incentives Operations Consultant

    3 days ago

    Johannesburg, Gauteng, South Africa Executive Placings Full time

    Groups and Incentives Operations ConsultantPOSITION INFO :Inbound Tour Company is looking for a Groups and Incentives Operations Consultant. This role is based in Sandton.Experience required :Minimum of 2 – 5 years previous inbound tour consulting experience required.In-depth knowledge of the tourism industry, including travel industry channels, current...

  • Chief Executive

    3 weeks ago

    Johannesburg, South Africa Cortez Executive Search (Pty) Ltd Full time

    **Job Purpose Statement**: - Provide strategic leadership to the organisation by driving the implementation of business goals and plans to ensure achievement of organisational mandate; **Job Content**: **Strategy Development Weight 15%**: - Set the strategic direction of the organisation in consultation with the Executive Team and the Board to ensure...

  • Industrial Operations Director

    3 days ago

    Johannesburg, Gauteng, South Africa Gerald Lilian Executive Appointments (GLEA) Full time

    About the RoleGerald Lilian Executive Appointments (GLEA) is seeking a highly experienced Industrial Operations Director to lead our flagship industrial production plant. As a key member of our executive team, you will be responsible for managing the entire plant from raw material receipts to production of end product.As the successful candidate, you will...

  • Senior Executive Position

    1 day ago

    Johannesburg, Gauteng, South Africa Cortez Executive Search (Pty) Ltd Full time

    RequirementsTo be considered for this position, applicants must possess the following qualifications and experience:A relevant bachelor's degree from a recognized university;Further studies in business management (an MBA would be an added advantage);At least 15 years of experience within an engineering or related field;At least 10 years of experience in a...

  • Operations Executive

    2 weeks ago

    Johannesburg, South Africa Swift Human Resources Full time

    **Operations Executive - Transportation Industry** **Market-related remuneration** Our client who offers a transport solution to their customers in the commuter, personnel, intercity and tourism markets is looking for an Operations Executive to Manage and co-ordinate processes of the various operational sites with regards to strategic planning and...

  • Senior Operations Director

    6 days ago

    Johannesburg, Gauteng, South Africa Cortez Executive Search (Pty) Ltd Full time

    About MooveMoove is a mission-driven organization that empowers mobility entrepreneurs worldwide by providing sustainable job creation and fair access to vehicle ownership. Our revenue-based vehicle financing and financial services enable businesses to succeed in the rapidly evolving mobility landscape.The RoleThe General Manager will oversee key...

  • ICT Executive Director

    3 days ago

    Johannesburg, Gauteng, South Africa Cortez Executive Search (Pty) Ltd Full time

    About the Company">Cortez Executive Search (Pty) Ltd is a leading executive recruitment firm, specializing in finding top talent for Fortune 500 companies and industry leaders. Our team of expert recruiters has extensive experience in placing high-level executives across various sectors.">About the Role">We are currently seeking an exceptional ICT Executive...

  • Private Estate Operations Manager

    6 days ago

    Johannesburg, Gauteng, South Africa Edge Executive Search Full time

    Job Title: Private Estate Operations ManagerAbout the RoleWe are seeking an experienced Private Estate Operations Manager to join our team at Edge Executive Search. The successful candidate will be responsible for managing and maintaining a private estate property.Main ResponsibilitiesOrganize and manage the upkeep of the residence, ensuring it is maintained...

  • Operations Executive

    3 days ago

    Johannesburg, Gauteng, South Africa IQbusiness Full time

    Are you a tech-savvy individual with a flair for scripting and a passion for operational excellence?We are seeking a dynamic Operations Executive to join our team. In this role, you will play a pivotal part in providing customer support to both internal stakeholders and external clients. Your primary responsibilities will involve setting up, administering,...

  • Chief Executive Officer

    2 weeks ago

    Johannesburg, South Africa Gerald Lilian Executive Appointments (GLEA) Full time

    Key performance areas, inter alia, include: - By way of summary, the CEO is responsible for providing strategic, financial & operational leadership and will closely direct, co-ordinate and work with the Senior Executive Team and provide leadership as well as direction. - Be the architect of strategic conceptualisation underpinned by a strong sales focus to...

  • Executive Director of Operations

    6 days ago

    Johannesburg, Gauteng, South Africa Recruitment Matters Africa (Pvt) Ltd Full time

    About the JobWe are seeking an experienced Group Chief Executive Officer to join our client's team in Africa.The successful candidate will be responsible for driving business growth and expansion efforts, as well as overseeing overall company operations and financial performance.Key ResponsibilitiesThe Group Chief Executive Officer will be responsible...

  • Executive Director of Operations

    4 days ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Network Recruitment is seeking a seasoned Managing Director to lead their operations in Johannesburg North. This high-level executive role offers an exceptional opportunity for a professional to shape the strategic direction and growth of a well-established company.DutiesDevelop and implement long-term strategic objectives, driving market expansion and...

  • Operations Executive

    2 days ago

    Johannesburg, Gauteng, South Africa Riseup Management Full time

    We are seeking a seasoned Facilities Manager to spearhead the management of multiple strategic functions of building operations and maintenance of facilities at Riseup Management.About the Role :The purpose of this position is to oversee the management of multiple strategic functions of building operations and maintenance of facilities, ensuring optimal...