Workshop Back Office Administrator

2 weeks ago


Alberton, South Africa StaffCentral Consulting Full time

**Job Duties/Responsibilities will include**:
Overseeing and managing the collections environment

Processing new and recurring billings on to the system

Ensure that processes are followed before vehicles are handed over

Approval of high-profile contract applicants

Customer billings and administration

Dealing with escalations of client queries

Managing and collecting debts to ensure payments are received on a timely basis

Attending to customer service requests on the ticketing system

Complex calculations for upgrades and downgrades and at the end of rentals

B-Com degree with minimum 2-years experience

Assertive and outgoing individual with good interpersonal skills

Leadership and management expertise

Understand basic accounting principles

Excellent written and verbal communication skills

Previous Collections experience a must

Risk Modelling experience an advantage

Compliance experience and understanding essential



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