Junior IT Technician
4 weeks ago
We are looking for an energetic and enthusiastic Support Technician with a passion for technology to join our team.
Based in the southern suburbs with over 30 years of experience in the industry, we support and manage a wide variety of customers and systems in the SMME sector.
We are passionate about implementing the best systems for our client base to digitise and improve their businesses.
**The position**:
- As a dedicated Onsite IT Support Engineer, you will be based at the customer providing remote and onsite support.
- The ability to speak and understand Afrikaans is a mandatory requirement, as the staff and mainly Afrikaans speaking.
- You will be expected to manage, maintain and prioritise your own workload and escalate issues to senior team members.
- Maintaining a neat physical server environment.
- Setup and maintain Windows and Mac desktop environments.
- Monitor and maintain server backups.
- Monitor and action Anti-Virus alerts.
- Document customer infrastructure.
- Perform basic server administrative functions on Windows servers.
**Skills**:
- A minimum of 1-2 years of experience is required.
- Windows server skills required, including SMB and Active Directory.
- Basic understanding of VOIP systems.
- Basic understanding of Router and firewall configurations. (Mikrotik and Sophos)
- Strong general troubleshooting skills
- Good interpersonal skills with a client-focused mindset.
- Able to follow processes & work independently
- The ability to look beyond break-fix support and identify business solutions.
- Plan and perform audits
- Execute projects based on predefined project plans.
**Education expected**:
Completed grade 12 (NSC)
Comptia A+ and N+ Qualification
Microsoft MCP
**Beneficial**:
Linux RedHat
MCSE qualification
Afrikaans First Language
**Job Type**: Full-time (Annual Contract Renewal)
**Education**:
- Certificate (required)
**Experience**:
- Technical: 1 year (required)
**Job Types**: Full-time, Temp to perm
Contract length: 12 months
**Salary**: R14,000.00 - R19,000.00 per month
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
**Language**:
- Afrikaans (required)
Application Deadline: 2023/03/31
Expected Start Date: 2023/04/03
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