Customer Service Team Leader

4 weeks ago


Rosebank, South Africa Atlas Finance Full time

Manage and direct the Customer Care team to achieve exceptionally high standards of customer care at every interaction with potential or existing clients.
- Ensure that SLAs are adhered to in client query resolution
- Ensure that the quality control of every interaction with the clients is as per the standard set.
- Analyze statistics and provide accurate reporting
- Driving a high level of telephony innovation

**Job Type**: Permanent

Ability to Commute:

- Rosebank, Gauteng (required)

Ability to Relocate:

- Rosebank, Gauteng: Relocate before starting work (required)


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