Sales Representative

2 days ago


Parktown, South Africa XGLOBAL Fx Africa Full time

Responsibilities include:

- Driving sales with a focus on retail and institutional clients across the globe & South Africa
- Managing the Sales and Customer Relationship of all client's assigned to you and operating extensively in the Equities, FX, Indices, Commodities and Crypto Markets.
- Building business for the company through gaining new customers and affiliates through social media, references, websites, previous contacts etc.
- Provide direct customer support via tickets, live chatand phone
- Manage and grow relationships with selected affiliates and partners
- Generating, qualifying and nurturing leads and turning them in to customers
- Lead new client and affiliate onboarding, working closely with Compliance to collect appropriate documentation and resolve open items
- Follow up with customers to ensure their technical issues are resolved
- Attend face-to-face meetings with both prospective and existing clients both locally and abroad
- Attend expos and corporate events both locally and abroad in order to generate business
**Requirements**:

- Degree in a business-related field
- 3 years proven experience as a Sales/Business Development professional in the Forex industry or in the Financial Services sector (Sales experience is a MUST)
- Experience using helpdesk software and remote support tools
- Understanding of how CRM systems work
- Extensive experience in Equities, FX, Indices, Commodities and Crypto
- Experience in relationship management and client retention
- Excellent communication and problem-solving skills
- Language skills would be highly beneficial (English is a requirement)
- IT skills
- Accuracy, precision and attention to detail
- Customer-focused mindset

**Job Types**: Full-time, Permanent

**Salary**: R10,000.00 - R14,000.00 per month



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