Higher Education Consultant

6 months ago

Durban, South Africa Eduvos Full time

**Job Advert Summary**:
Eduvos is looking to employ the services of a Higher Education Consultant at our Durban (Umhlanga) campus.

**Meaning of Eduvos**

The word Eduvos comes from the concept of your education. The “Edu” part of Eduvos talks about education and taking custodianship and responsibility. The “Vos” part of Eduvos talks about you, yourself, and your best self. The combination of Edu and Vos talks about taking responsibility for your education and making the best choice for yourself. Your education is your future.

**Scope and scale**

Eduvos is one of South Africa’s largest independent private higher education institutions with 12 campuses across the country and many international students. Eduvos offers 27 degrees in humanities, arts, business, science and law. We offer Bachelors Degrees, Honours Degrees, Higher Certificates and Pre-degree programmes that enable access to education.

**Eduvos educational philosophy**

**Type of position**: Permanent

**Location**: Durban (Umhlanga)

**Description**:
We are looking to recruit a Higher Education Consultant to convert sales leads to enrollment through educational consulting and providing an exceptional customer experience. The role will report to the Sales Manager.

**Working conditions**:

- Mostly office based on a campus
- Must be able to travel locally
- Valid driver’s license and own transport is essential
- Able to work some weekends and some evenings

**Minimum Requirements**:
**Minimum qualification**:
Relevant undergraduate degree such as commerce, education, social sciences or marketing

**Experience**:

- At least two years’ sales experience with a proven track record
- Higher education experience will be advantageous
- 2-year teaching exposure will be advantageous
- At least 2 years account management/ customer relationship experience

**Other requirements**:

- Must be able to travel locally.
- Valid driver’s license and own transport is essential.

**Duties and Responsibilities**:
**Accountabilities**:
As an HEC, you will be accountable for:

- Qualifying transfer calls on school leads
- Volumes
- Quality
- Duration
- Outcome (% conversion to next phase)
- Conversion rate
- Enrollment headcount and revenue
- Cross mode / campus / qualification sale volumes
- Level of product knowledge
- Accuracy
- Completeness
- Timeous
- Contacting digital leads
- Application to enrolment conversion (student nurturing) (interventions)
- Systems utilization

**Functional and Behavioural Competencies**:
**Functional and technical competencies**:

- Product knowledge (to be acquired after appointment)
- Well-developed MS office skills (Excel essential)
- Proven experience to manage and track daily, monthly and annual targets

**Behavioural competencies**:
Initiative and responsibility
- Acts on own initiative, makes things happen and accepts responsibility for the results.
- Relations and networking - Builds a useful network of contacts and relationships and utilise it to achieve objectives.
- Effective communication - Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
- Analysis and Judgment - Quickly understands and analyses complex issues and problems; comes up with sound and rational judgments.
- Systematic approach (planning and organising) - Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
- Execution - Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.
- Steadiness -Creates a stable and reassuring work atmosphere; supports and encourages team in difficult times; is firm and reliable.
- Business development and Bottom-line focus - Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability; Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities.

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