National Operational

8 months ago

Cape Town, South Africa HumanValue Full time

An exciting opportunity exists for a National Operational Manager and Field Sales Manager - Cape Town for a natural skincare brand.

This dual role requires strong leadership, strategic thinking, and a passion for driving operational excellence and sales growth.

The National Operational manager plays a pivotal role in driving operational efficiency, consistency, and effectiveness across diverse regions and retail outlets within the organization. They are responsible for aligning operational strategies with the organization's overarching goals and objectives.

**ROLES AND RESPONSIBILITIES**:
**Team Leadership and Development**:

- Lead and mentor the Field Sales Managers and Agencies Operational Leads, fostering strong relationships with key clients and partners.
- Cultivate robust relationships with Retailer Operational Heads, Agencies, Stores, and Internal Stakeholders.
- Ensure achievement of monthly sell-through targets for Field Sales Managers, resulting in replenishment and stock turnover to meet financial objectives.
- Develop, implement, and monitor key performance indicators (KPIs) aligned with overall organizational goals.
- Manage the relationship with Skynamo, ensuring FSMs service all outlets per the route planner.
- Provide continuous training and development for FSMs.
- Conduct ongoing route list management and meetings to guide and support team goals. Implement agency SLA agreements and ensure FSM’s adherence.

**Financial Management**:

- Maintain and update Store target sheets and FSM commissions.
- Calculate and report monthly and quarterly incentives for retailers and FSMs.
- Manage store and agency reports, including the Sell In and Sell Out tracker.
- Approve FSMs' monthly expenses.
- All commissions & expenses of the National Operational Manager to be approved by the National Commercial Manager
- Ensure accountability for Company Assets and store audit reports.

**Cross-functional Collaboration**:

- Collaborate with departments like marketing, product development, trade marketing, and key accounts to achieve unified business objectives.

**Operational Management**:

- Oversee Field Operations team to execute omnichannel promotional and merchandising plans efficiently.
- Manage all store activations, promotions, and issuance of new planograms and guides. Prepare and implement GTMK for all launches.
- Manage all RTV’s for the FSM’s, All Returns/RTV’s must be logged via Skynamo with valid reasons and will only be processed if authorised by the National Operational Manager.
- Own all updates and reporting on Skynamo, price adjustments, score card/check list and any general reporting.
- Own SLA agreement with the agencies.

**Training**:

- Collaborate with training lead to ensure regular and proper training of consultants, merchandisers, and agencies.
- Ensure best-in-class training and product knowledge for effective store consultant upskilling and direct consumer sales.

**Point of Sale & Consumable Management**:

- Accountable for Point-of-Sale management and FSM promotional tools to maintain brand standards.
- Manage FSM samples and testers in coordination with trade marketing to meet budgets.

**Competitor Analysis**:

- Stay informed and report on industry trends, competitor activities, and market dynamics

**ESSENTIAL REQUIREMENTS**:

- Proven experience in operations management and field sales/sales account management
- Track record of success in driving operational efficiency and sales growth.
- Strong leadership skills with the ability to inspire and motivate teams to achieve targets and deliver results.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
- Strategic thinker with a problem-solving mindset and the ability to make data-driven decisions.
- Good Excel skills.
- Flexibility to travel as needed.

Interested?

  • Operations Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa National Renal Care Pty Full time

    About the RoleWe are seeking an experienced Operations Coordinator to join our team at National Renal Care. This is a fantastic opportunity for a highly organized and motivated individual to make a real impact in a dynamic environment.Key ResponsibilitiesEnsure efficient patient administration, adhering to company deadlines and policies.Maintain accurate...

  • National Operations Manager

    2 days ago

    Cape Town, Western Cape, South Africa Stage Zero Full time

    National Warehouse and Logistics Manager Job DescriptionEstimated Salary: R1,200,000 - R1,500,000 per annum (depending on experience)About the Role:We are seeking a highly skilled National Warehouse and Logistics Manager to oversee our national warehouse activities and manage warehouse staff across multiple locations. This role is critical to ensuring the...

  • National Operations Manager

    3 months ago

    Cape Town, South Africa Starbucks South Africa Full time

    **Join Our Team as the National Operations Manager at Starbucks!** Are you a dynamic leader with a passion for excellence? Do you thrive in a fast-paced environment and have a knack for developing high-performing teams? Starbucks seeks an enthusiastic and experienced Operations Manager to oversee our National Store Network and drive operational...

  • National Retail Franchisor Operations Manager

    3 months ago

    Cape Town, South Africa 3at1 Franchising Full time

    **National Retail Franchisor Operations Manager** **(Please include a picture of yourself with your CV)** **3AT1 Business Centre Franchising is a leading South African national franchise retailer. We are seeking a dynamic individual to join our Operations Team in Western Cape.** **We are an entrepreneurial, tech-savvy company looking for a young, smart,...

  • Chief Operating Officer

    1 month ago

    Cape Town, Western Cape, South Africa Allmed Healthcare Professionals Full time

    About Allmed Healthcare ProfessionalsWe are a dynamic and innovative healthcare company that prides itself on delivering exceptional services to our clients. We are currently seeking an experienced and results-driven Chief Operating Officer - National Sales Manager to join our team.Salary: The salary for this role is estimated to be between R1,200,000 and...

  • Operations Manager- Nrc Area Eastern Cape

    2 weeks ago

    Eastern Cape, South Africa National Renal Care Full time

    National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function. We are looking for a qualified individual to fill the...

  • Financial Operations Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa South African National Biodiversity Institute Full time

    Join South African National Biodiversity Institute in Cape Town as a Financial Operations Specialist - Revenue Management and take advantage of this exciting opportunity to work with a leading organization in the field of biodiversity conservation.Estimated salary for this position is R420,000 per annum. About the RoleWe are seeking an experienced Financial...

  • National Security and Risk Manager

    2 months ago

    Cape Town, Western Cape, South Africa takealot Full time

    As a key member of the takealot.com team, we are seeking a highly skilled National Security and Risk Manager to join our dynamic and growing organization in Cape Town.The successful candidate will be responsible for developing and implementing a national risk management framework for the logistics and fleet division, identifying, assessing, and prioritizing...

  • National Admin Coordinator

    8 months ago

    Cape Town, South Africa Staff Unlimited Recruitment Full time

    National Admin Coordinator **Job Overview**: This position involves overseeing administrative tasks related to operations, coordinating communication between different locations, and ensuring compliance with company policies and procedures. The coordinator will work closely with the Operations Manager, showrooms/ stores, and other stakeholders to streamline...

  • National Warehouse Manager Lead

    2 days ago

    Cape Town, Western Cape, South Africa Stage Zero Full time

    Job Title: National Warehouse Manager LeadEstimated Salary: $120,000 - $180,000 per yearNational Warehouse Manager Leads play a vital role in the smooth operation of our extensive distribution network. They oversee all national warehouse activities and manage warehouse staff across multiple locations in line with Stage Zero's policies, industry best...

  • National Risk and Security Strategist

    1 month ago

    Cape Town, Western Cape, South Africa takealot Full time

    Company Overview: takealot.com is a leading e-commerce company in South Africa, known for its dynamic and fast-paced environment.Salary: R1 200 000 - R1 500 000 per annum (depending on experience).Job Description:We are seeking a highly skilled National Risk and Security Strategist to join our team in Cape Town. The successful candidate will be responsible...

  • Service and Support National Manager

    8 months ago

    Cape Town, South Africa ClarkHouse Human Capital Full time

    Western Cape, CPT - CBD - (Market related) A future-focused, innovative technology company seeks a **Service and Support National Manager **to coach, mentor, and lead the team and influence change within the energy sector. This individual must have** excellent** support and customer service. As the Service and Support National Manager, you will be...

  • National Fleet Controller

    6 months ago

    Cape Town, South Africa The Joblink Full time

    Contact person for this position: Rayleen Lentz **PURPOSE OF THE ROLE** The National Fleet Controller will play a pivotal role in supporting the National Logistics Manager in achieving an efficient and well-managed fleet. This position requires strong organizational and communication skills, attention to detail, and the ability to ensure compliance with...

  • National Sales Manager

    6 months ago

    Cape Town, South Africa Jobs2day Full time

    Qualification/Skills/Experience - Minimum 5 years experience in Sales Management and Key Accounts functions which includes managing complex and significant customer relationships - Minimum 5 years experience in transporting and warehousing - Knowledge of the Transport & Warehousing market and environment will be advantageous - Knowledge and understanding of...

  • National Security Manager

    7 months ago

    Cape Town, South Africa SA Metal Group (Pty) Ltd Full time

    The Group requires a committed, hardworking and motivated individual to join their security department as a National Security Manager. This position will report to a company Director. **JOB DESCRIPTION** The National Security Manager’s primary function is to ensure that the Group’s security risks are managed at a national level. **RESPONSIBILITIES...

  • National Sales Co-ordinator

    3 months ago

    Cape Town, South Africa Altitude Facilities Management Full time

    **External Sales Representative** **Cape Town** **Basic + Commission - Dependent on experience** **Duration: Permanent** The National Sales Coordinator is responsible for providing day-to-day administration related to pre - and post-sale activities for National Accounts. This role will support a National Sales team to ensure timely delivery and execution...

  • National Sales Director

    2 days ago

    Cape Town, Western Cape, South Africa Tower Group Full time

    Tower Group seeks an experienced National Sales Director to oversee staff and ensure smooth business operations across multiple stores in the relevant province. The estimated salary for this role is around $120,000 per year.The ideal candidate will have a proven track record of supporting and developing staff, as well as effective communication and...

  • National Manager

    7 months ago

    Cape Town, South Africa Status Staffing Full time

    **Western Cape**, Cape Town** Our client based in De Waterkant, Cape Town is seeking an experienced National Management - Commercial Underwriter to join their team. EMPLOYMENT TYPE : Permanent SECTOR : Commercial Underwriting BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate **REQUIREMENTS**: - Matric - Industry related qualification -...

  • National Account Manager

    6 months ago

    Cape Town, South Africa Smollan Full time

    We are on the lookout for a **National Account Manager** in **WC- Capetown** **As a National Account Manager, you will be responsible for**: - Stakeholder Engagement - Administration - Operational Excellence - Project Planning - 4-6 years’ experience in a Marketing or Agency environment - 4-6 years’ experience in project managemen - Diploma or...

  • National Business Manager

    6 months ago

    Cape Town, South Africa Adcorp Holdings Full time

    **Synopsis** My client is seeking a National Business Manager** (Must have BPO experience)** to become a Trusted Advisor to C-suite potential client/strategic alliances in driving sales and generating revenue by acquiring new clients, maintaining relationships with existing clients and extensive networking as per the BPO sector Strategy with a variety of...