Executive Head: Regional Digital Channels

19 hours ago

Midrand, South Africa Vodafone Full time

**Role purpose**:
For all Vodacom Group OpCos and partners across all customers including consumer, business and Financial and Digital Services

Commercial owner of key digital metrics, capability builder for core e-& m-commerce assets and custodian of the Design and Digital Analytics practices to drive more digital share of mobile, Fibre and bundle sales and self-service, adoption to all digital channels and enable new businesses and revenue streams for Vodacom Group (DR Congo, Lesotho, Mozambique, Tanzania, Egypt, South Africa) and Vodacom partner markets (Safaricom Ethiopia, Safaricom Kenya, Vodafone Ghana) with a particular focus on Consumer, SME and SOHO.
Convert business strategy into capabilities (considering either to buy, build, get support or partner) that supports a multi-product, multi-segment approach and champions as the business architect in driving the technology, processes and commercials to realize business value.
To define and execute the Digital strategy as a culmination of on all aspects of online including commercial operational costing (and technology functions), and to ensure that Digital becomes the preferred channel for Consumer and Enterprise customers for sales and self-care and as an enabler for new products, services and new business opportunities across, offered by Vodacom in Consumer, Enterprise and Financial Services.
Specify key strategic capability requirements for scalability and multi-use such as Digital Identity and eCommerce features to support Loyalty, Fintech and Online sales across a global catalogue of products in Consumer, Enterprise and Financial Services and across multiple customer types.

**.**:
**Commercial Responsibilities**:
B2C and B2B Sales of mobile products and contracts (credit sales), prepaid hardware (incl prepaid SIM cards), Fibre To The Homes, Fibre to the Business, Insurance, Loyalty rewards (Capacity), Cloud, Security and any products suited for the consumer, SOHO and SME segments.
Managing the digitally acquired base by ensuring customer lifecycle activities are planned, executed, measured and optimized and driving digital-orientated unique opportunities on upgrades and in-life accretive migrations
Accountable for the digital share contribution of sales for CBU and VB, adoption of digital channels for self-service, bundle sales revenue, engagement and retention.
To oversee the full sales funnel and attention to key metrics throughout the sales journeys across contract and cash/card sales of handsets to bundles.
Ensure leadership is maintained in industry benchmarks to competitors (both Telco and non Telco) in terms of digital sales, journeys, customer experience and sales contribution.
Supporting the brand with the best in class web, mobile and social media experience in the market through obsessive user experience and interactive programs.
Mobile adoption, marketing planning, soliciting support from CVM, Product, Consumer Marketing etc to drive a Digital-First/Digital-Only approach and propositions etc
Setting and executing on the Omni-channel strategy with Retail Operations and Sales teams to provide a seamless delightful experience to customers in physical channels through digital.

**Product and Platform (Capabilities) Responsibilities**:
Custodian of key digital assets and its roadmaps and scalability such as Digital Identity, E&M Commerce, Loyalty Store capability, Content Management System, Retail, Retail App.
Close collaboration with Fintech commercial functions (group and local market) to ensure appropriate management, share of cross-selling opportunities between Fintech and Telco digital channels
Translate business strategy into capabilities required that informs business architecture for technology to build and support
Enable delivery against current and future requirements and targets for sales, ecommerce transactions, revenues, contribution margin and customer satisfaction in line with the company strategy
Together with the Regional Technology Lead, leverage the Vodacom Product Operating Model to drive the delivery of group products, services, channel standardisation, improvement and expansion initiatives into local markets.
Stay up to date with user preferences in operating systems, device types, apps, social media, shopping trends and how to leverage
Enable the omni-channel strategy by defining the digital technology direction, requirements to leverage journeys and assets of direct digital channels to enhance and optimize the in-store experience through digital
Ensure core out-the-box functionality and plug-ins are used of E&M commerce platform (and little customizations are applied to ensure Vodacom can continue on an upgrade path which can be leveraged from the wider community and re-used across markets/entities
Leverage full Vodacom eco-system products to support more intelligent and targeted sales, analytics and personalization of offers, journey elements, etc
Ensure new customer on boarding journey, cros
- sell are designed a

  • Executive Head: Mobile Channels

    2 days ago

    Midrand, South Africa Vodafone Full time

    **Role purpose**: Vodacom is on a journey to become the South Africa’s leading technology company, moving from a handset retailer & network provider into a truly digital business. We will achieve this and deliver on our brand purpose by providing the best voice and data experience in the industry. Central to our aspirations will be the ability to offer an...

  • Digital Channel Analyst

    3 days ago

    Midrand, South Africa Taylored Appointments Full time

    **Purpose of the job** **To design and assist in the implementation of the Bank’s digital channel road map by creating digital channels that deliver the Bank’s products to customers. Continuously review and improve digital channels to ensure that the Bank keeps up with market trends.** **High-Level Job Objectives**: **1. Develop and Implement the...

  • Digital Channel Analyst

    3 days ago

    Midrand, South Africa Accotech Full time

    Gauteng, Midrand (Market related) Our client in the banking industry, based in Midrand, has an opportunity available for a Digital Channel Analyst. **Requirements**: - Bachelor’s Degree in Information Technology is essential - 3-5 years’ experience in digital channels, product and business development in banking sector is essential. - Knowledge of...

  • Sales Director: Digital Channels

    3 days ago

    Midrand, Gauteng, South Africa Be Different Recruitment Full time

    Sales & Marketing ExecutiveWe are seeking a talented Sales & Marketing Executive to join our team as a Senior Manager: Digital Sales. As a key member of our sales team, you will be responsible for driving sales growth, building relationships, and leveraging our VOD platform to generate revenue.Duties & ResponsibilitiesDevelop and execute sales strategies to...

  • Head of Sales

    4 days ago

    Midrand, South Africa Siemens Proprietary Limited Full time

    **Job Title: Head of Sales (Digital Industries)** Digital Industries Growing digitalization and flexibility of production processes presents outstanding potential. In Digital Industries, we enable our customers to unlock their full potential and drive digital transformation with an outstanding portfolio of automation and digitalization technologies. From...

  • Omni Channel Manager

    3 weeks ago

    Midrand, South Africa Sanofi Full time

    **JOB PURPOSE** - Reporting into the Head of Business Operations, the Omni-channel Manager will work very closely with cross functional business partners to develop, plan, and activate the Omni-Channel strategy and plans across all business units in South Africa aligned to the Go to market ambition and KPI’s - The Omni Channel Manager drives the business...

  • Executive Head: Marketing

    3 days ago

    Midrand, South Africa Vodafone Full time

    **Role Purpose**: The Executive Head: Marketing and Communications role is based within **Vodacom Business Africa.** Role purpose: Vodacom Business wish to employ a seasoned and accomplished Executive Head of Marketing (EHOD) who will be a member of the Vodacom Business Exco team and will report to the CE of Vodacom Business. He /She will be responsible for...

  • Head of Digital Transformation

    2 days ago

    Midrand, South Africa Deka Minas (Pty) Ltd Full time

    The Head of Digital Transformation will reflect and address the digital needs of the Group focusing on Digital Operations, Digital Platforms, Digital Change and Upskilling. Head of Digital Transformation will be the lead of the Digital Platforms focus area. The successful incumbent will contribute to the clients strategic thinking around ‘Growing as a...

  • Strategic Head of Sales

    4 weeks ago

    Midrand, South Africa ikeja Full time

    **About ikeja** ikeja is transforming the connectivity landscape by delivering affordable, reliable internet to underserved communities. As we enter an exciting new phase of growth **with our next-generation product,** we are seeking a dynamic, visionary **Strategic Head of Sales**to design, lead, and scale our sales function nationally. This is an...

  • Digitalization and Technology Executive

    6 days ago

    Midrand, Gauteng, South Africa Siemens Mobility Full time

    CultureAt Siemens Mobility, we pride ourselves on being a forward-thinking organization that values innovation, creativity, and diversity. We believe in empowering our employees to take ownership of their work and strive for excellence in everything they do.What We OfferA competitive salary packageOngoing training and professional development opportunitiesA...

  • Regional Business Development Manager

    3 days ago

    Midrand, Gauteng, South Africa Siemens Mobility Full time

    About Us:Siemens Smart Infrastructure combines the real and digital worlds across energy systems, buildings, and industries, enhancing the way people live and work and significantly improving efficiency and sustainability.Job Description:We are seeking an experienced sales and business development professional to join our team in the KZN region. The ideal...

  • Channel Manager

    19 hours ago

    Midrand, South Africa Coca-Cola Beverages Africa Full time

    Key Duties & Responsibilities**: KEY OUTPUTS - Provide shopper insights and knowledge to customer on category opportunities and performance - Co-ordination of strategy and business plans for key customers - Determine optimal category choices and develop clear customer strategies for opportunities identified - Development of clear look of success to “win at...

  • Executive Head: High Value Consumer Segment

    19 hours ago

    Midrand, South Africa Vodafone Full time

    **Role purpose**: The highly visible position works collaboratively across all levels of the organization to lead the High Value Segment end to end. The High Value Segment team partners across the business as a joint delivery team (JDT) to develop and scale our unique value propositions across multiple consumer behavioral personas with full P&L...

  • Automotive Industry Digital Marketer

    14 hours ago

    Midrand, Gauteng, South Africa Flink Recruit Pretoria Full time

    Automotive Digital Marketing ManagerYour role will involve leveraging digital channels effectively to drive brand awareness, engage with potential customers, generate leads, and ultimately contribute to the company's growth and success.Main Duties and ResponsibilitiesDevelop and execute digital marketing strategies that align with overall business...

  • Digital Marketing Manager Automotive

    14 hours ago

    Midrand, Gauteng, South Africa Flink Recruit Pretoria Full time

    Digital Marketing in the Automotive SectorThis role encompasses a wide range of responsibilities aimed at leveraging digital channels to promote your brand, attract potential customers, and enhance overall brand visibility and engagement.Key ResponsibilitiesCreate and execute comprehensive digital marketing strategies aligned with overall business...

  • Executive Head: Group Products and Platforms

    2 days ago

    Midrand, South Africa Vodafone Full time

    **.**: **When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose**: The Executive Head of Enterprise Products will be at the vanguard of the company's transition from traditional telecommunications products to cutting-edge ICT value propositions across...

  • Digital Marketing Manager

    13 hours ago

    Midrand, Gauteng, South Africa Headcount Personnel Consultants Full time

    About the RoleWe are seeking a highly skilled digital marketing manager to join our team and drive our online marketing efforts.Key ResponsibilitiesThe successful candidate will be responsible for developing and executing digital marketing strategies, managing online projects, and coordinating initiatives across various digital channels.Developing and...

  • Digital Marketing Sales Executive

    4 weeks ago

    Midrand, South Africa TNG Solutions Full time

    At Simboti Digital we currently looking for Digital Marketing Sales Executive. A digital marketing sales executive is a professional who sells digital marketing products and services to businesses. You should work to understand our client's needs and goals, and then develop and propose a digital marketing strategy that will help them achieve those goals....

  • Digital Marketing Executive

    19 hours ago

    Midrand, South Africa Dante Personnel Full time

    Gauteng, Midrand - R 15000 - R 20000 Monthly Basic Salary IT Distribution Company Based in Midrand is looking for a Digital Marketing Executive who is situated in Gauteng or Cape Town with excellent expertise in SEO/Google AdWords that will attract more clients through social media and the website **Minimum requirements**: - Completed Qualification in...

  • Executive Head: Digital Services and Fixed Delivery

    1 week ago

    Midrand, South Africa Vodafone Full time

    **Role purpose**: Facilitate the intra Technology Commercial engagement and partner with the Enterprise Business Unit (Vodacom Business) to deliver on Technology and Digital business solutions across the various Lines of Business and channels within Vodacom Business in alignment with the strategy and budget. The role includes the management of large systems...