Account Manager

7 months ago

Johannesburg, South Africa Upstream Full time

**Who we are**

We are a leader in mobile technology, providing innovative solutions to 1.2 billion consumers. In an ever-increasing digital world, we help businesses grow their digital reach & toolkits to optimize user experience, increase engagement, attract new customers, and boost their revenues.

Think of performance marketing but on steroids as our top-notch marketers and engineers build digital journeys through an omnichannel marketing approach like no other. Currently, we work with the biggest names in Telco, Insurance, Education, FMCGs, and Retail in over 45 countries in Latin America, Africa, the Middle East, and South-East Asia.

**The role**:
The **Account Manager** is one of the main points of contact between the client and Upstream’s internal resources, playing a key role in the materialization of the Account Plan and achievement of the account targets (commercial, financial, product).

**The role is based in Johannesburg, South Africa.**

**Main Responsibilities**:

- Ownership of the client relationship: On the ground key point of contact between the client and the rest of Upstream; ownership of important operational and mid-level client contacts; managing client expectations; building and securing client satisfaction
- Commercial ownership of the account: Significant contribution in implementing the account plan and achievement of the account targets; contract negotiations and closing; performance monitoring; maintaining the account P&L on a monthly basis; reconciliations, invoicing, and payments
- Coordinating all local operational resources and being responsible for local operational delivery: prizes, logistics, regulatory, supplier contracts, and use of recruitment channels; accountable for client deliverables and all local market inputs
- Working closely with internal teams to ensure the project plan is delivered on time
- Oversight of service performance: monitoring of traffic; tracking of service performance indicators; monitoring of message performance; monitoring of complaints and customer satisfaction
- Identifying opportunities and upselling (services, new products, marketing inventory)
- Identifying local partners and product opportunities
- Constantly monitoring the local competition landscape and detecting potential risks

**Requirements**:
**Skills & Experience**:

- Excellent client-facing and negotiation skills
- Strong quantitative, analytical, and problem-solving skills
- Able to perform under pressure and deliver results in a demanding and fast-paced environment that requires fresh thinking and innovation
- Excellent written and spoken communication skills
- Excellent command of English language
- Very good educational background, preferably in a numerate discipline
- Attention to detail
- Results driven
- Tech-savvy and comfortable in a field that combines elements of multiple disciplines (technology, marketing, digital services)
- International perspective and cultural awareness
- Experience in VAS
- Experience with mobile operators will be considered as a plus

Other Key Considerations:

- 2-5 years of work experience in the fields of consulting, marketing, telecoms or information technology
- Experience with budget management and cost control
- Business development or account management experience
- Solid understanding of the Mobile, Web, and online advertising industry
- Marketing thinking and creative capability
- Traveling up to 20 % of the time

**Benefits**

Follow us on LinkedIn and stay updated on our latest news. Upstream is an equal-opportunity employer.
The Company does not discriminate on the basis of race, color, creed, pregnancy, religion, gender, national origin, age, disability, marital, or any other legally protected status. The Company also makes reasonable accommodations for disabled employees.
Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of personnel actions including recruitment, hiring, training, promotion, compensation, benefits, transfer,and social and recreational programs

  • Sales Account Manager

    2 days ago

    Johannesburg, South Africa Medical Practice Manager Full time

    The company is a specialist data consultancy that helps global SAP clientele master their data. Our tight-knit team prides itself on delivering outsized results, fuelled by genuine passion and a culture of collaboration. **Role Function** The Sales Manager supports the Sales Executive and is responsible for the growth of company revenue from the selling of...

  • Operations Manager

    4 months ago

    Johannesburg, South Africa iRam (Innovative Retail Account Management) Full time

    The purpose of this role is to ensure the account runs at maximum efficiency and delivers against Business objectives as set by the client and the Company. This role is responsible for the management, performance, and output as well as the upskilling and coaching of the teams on the ground to drive successful Business results. They will also play a key role...

  • OPERATIONS MANAGER

    5 days ago

    Johannesburg, South Africa Farm Manager SA Full time

    MINIMUM REQUIREMENTS Tertiary Qualification in Warehousing, transportation and logistics Excellent Computer skills Excellent management and human resources skills Good understanding of accounting processes 8 - 10 Years at senior operational level with the Warehouse and transportation industry Basic legal knowledge of contracts Problem solving skills Judgment...

  • OPERATIONS MANAGER

    4 days ago

    Johannesburg, South Africa Farm Manager SA Full time

    MINIMUM REQUIREMENTS Tertiary Qualification in Warehousing, transportation and logistics Excellent Computer skills Excellent management and human resources skills Good understanding of accounting processes 8 - 10 Years at senior operational level with the Warehouse and transportation industry Basic legal knowledge of contracts Problem solving skills ...

  • Accounting Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Accounting Manager Job DescriptionWe are currently seeking an experienced Accounting Manager to join our team at Network Recruitment. As an Accounting Manager, you will play a critical role in overseeing all accounting operations, including invoicing and accounts receivable, accounts payable, general ledger, and local financial reporting. You will also...

  • Account Manager

    8 months ago

    Johannesburg, South Africa Optimal Growth Technologies Full time

    JOB DESCRIPTION: ACCOUNT MANAGER We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Managers role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. DUTIES AND RESPONSIBILITIES - Serve as the lead point of...

  • Account Manager

    2 weeks ago

    Johannesburg, South Africa Vox Telecommunications Full time

    **Job Description**: - Operating as the lead point of contact for any and all matters specific to your accounts - Building and maintaining strong, long-lasting customer relationships - Overseeing customer account management, including negotiating contracts and - agreements to maximize profit - Serve as the lead point of contact for all customer account...

  • Management Accountant

    3 weeks ago

    Johannesburg, Gauteng, South Africa Liham Consulting Pty (Ltd) Full time

    **About Us:** Liham Consulting Pty (Ltd) is a dynamic and growing consulting firm that provides expert advice to businesses across various industries.We are looking for a seasoned Management Accountant to join our team, who will be responsible for managing the day-to-day financial operations, including accounts payable, accounts receivable, and payroll.The...

  • Account Manager

    2 weeks ago

    Johannesburg, South Africa Ad Talent Africa Full time

    A youth marketing specialist agency is looking for an **Account Manager.** The are looking for a dynamic, solutions-oriented and highly organised Account Manager to join their team. **Key Requirements**: - Post-graduate degree - Minimum 3 years' experience in account management - Experience working in an agency environment - Experience working directly...

  • Account Manager

    7 months ago

    Johannesburg, South Africa First Degree Recruitment Full time

    We have a vacancy for a **Account Manager** with a vehicle dealership based in Sandton/Eastrand. Duties: Maintains and records a complete and systematic set of business transactions. Balances, reconciles accounts, and prepares reports to show receipts, expenditures, accounts receivable, and accounts payable, **Requirements**: - Bachelors Degree in...

  • Management Accountant

    1 month ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    A global leader in industrial equipment and services is seeking a highly motivated and skilled Management Accountant to support their Financial Manager. This role is ideal for an experienced professional with a strong background in management accounting, who is looking to contribute to the financial success of a dynamic, fast-paced organization. Duties: -...

  • Management Accountant

    1 month ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    Our client is currently seeking a Management Accountant/ Assistant Financial Manager that is dynamic, hardworking, adaptive, and ambitious person with strong accounting and analytical skills to join their finance team in Johannesburg East. Job Profile: - Executing budgeting and forecasts - Continuously review and streamline accounting processes to improve...

  • Account Management

    8 months ago

    Johannesburg, South Africa Microsoft Full time

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

  • Account Manager

    7 months ago

    Johannesburg, South Africa The Corporate Circle Full time

    **Job Overview**: **Date Posted**: Posted 2 months ago- **Location**: Johannesburg, Gauteng- **Job Title**: Account Manager- **Salary**: R25,000- **Education Level**: Diploma- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Account Manager - Sandton, Johannesburg.**: Account Manager in the Medical Environment. **Salary**: R25 000 Basic +...

  • Account Manager

    7 days ago

    Johannesburg, South Africa Afrizan Full time

    We are looking for a dynamic Account Manager to join our team. **Key Responsibilities** Retaining and growing accounts which will include identifying new opportunities within clients and being able to understand their needs. You must have the ability to build strong and sustainable relationships with clients. You will be required to manage the accounts...

  • Management Accountant

    4 weeks ago

    Johannesburg, South Africa Jobted ZA C2 Full time

    Our client, a leading company in the FMCG industry, is seeking a talented and driven Management Accountant to join their team. As a Management Accountant, you will play a pivotal role in supporting the financial decision-making processes. This is a fantastic opportunity for a skilled accountant to contribute to the success of a well-established company and...

  • Management Accountant

    4 weeks ago

    Johannesburg, South Africa Salix Recruitment Full time

    Our client, a leading company in the FMCG industry, is seeking a talented and driven Management Accountant to join their team.As a Management Accountant, you will play a pivotal role in supporting the financial decision-making processes. This is a fantastic opportunity for a skilled accountant to contribute to the success of a well-established company and...

  • Management Accountant

    1 month ago

    Johannesburg, South Africa Salix Recruitment Full time

    Our client, a leading company in the FMCG industry, is seeking a talented and driven Management Accountant to join their team.As a Management Accountant, you will play a pivotal role in supporting the financial decision-making processes. This is a fantastic opportunity for a skilled accountant to contribute to the success of a well-established company and...

  • Account Manager

    5 days ago

    Johannesburg, South Africa Turrito Full time

    **Account Manager**: The AM will focus on a) maintaining multi-touch relationships with existing customers b) generating new opportunities within existing accounts by presenting relevant products and services, and c) ensuring mínimal churn. The approximate blend of work is 80% Account Management and 20% Business Development with new or potentially new...

  • Account Manager

    2 weeks ago

    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 67435 **Job Type** - Permanent **Job Title** - Account Manager **Computer Skills** - Sales **Industry** - Telecommunications **City** - Johannesburg South **Province** - Gauteng - A cloud based telecoms company based in the south of JHB is seeking a well spoken Account Manager- Tasks will include: - Manage, Retain and Grow revenue in...